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Description
KnowledgeOwl is simple, intuitive, and clean. It takes the complexity out of building and maintaining knowledge bases for customers and employees. There are no distractions or complicated setups. KnowledgeOwl is a simple knowledge base software that can help improve customer satisfaction and knowledge retention. Our friendly support team is available to assist you if you need us.
Customers love these features:
- Full branding and theming control, plus private domain at all subscription levels
WYSIWYG Editor and the ability to edit source HTML
- Embeddable contextual widget to display your knowledge base content on your website or app
Flexible Table of Contents organization, navigation
Advanced Security and Restricted Access Options
- All themes are mobile-responsive right out of the box
- ElasticSearch-based searching functionality
- Glossary with pop-over definitions and automatic highlighting
Description
Our expertise lies in B2B ecommerce, yet every business and organization requires the capability to update general information regularly. For instance, content pages such as frequently asked questions and tradeshow schedules often need adjustments. With our user-friendly content management system, the entire website becomes fully editable at your fingertips. The days of reaching out to the "webmaster" for changes that take ages to reflect on the site are behind us. Now, you can simply log in and make the necessary updates yourself. A Content Management System (CMS) serves as a straightforward and budget-friendly answer for organizations needing to keep their websites current without the need for programming skills or HTML expertise. In essence, a CMS allows clients to implement changes using an intuitive, word processor-like interface instead of dealing with complex coding. Beyond product-based companies, we frequently assist non-ecommerce businesses and organizations that require an effective tool to manage extensive informational websites, ensuring that their content remains relevant and up-to-date. With such a system, organizations can maintain a dynamic online presence effortlessly.
API Access
Has API
API Access
Has API
Integrations
LaunchBrightly
SearchUnify
Zapier
Zendesk
Pricing Details
$79.00/month/user
Free Trial
Free Version
Pricing Details
$149.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KnowledgeOwl
Founded
2015
Country
United States
Website
www.knowledgeowl.com
Vendor Details
Company Name
Speartek
Founded
2000
Country
United States
Website
www.speartek.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
