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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

In the current, rapidly evolving business landscape, the only certainty is the inevitability of change. To navigate these dynamic environments effectively, it is crucial to integrate Knowledge, People, and Business in a manner that maximizes employee performance. A robust Knowledge Management strategy is essential for achieving this goal. Organizing all Knowledge assets systematically ensures that employees can swiftly access Subject Matter Experts. Additionally, streamlining Knowledge Sharing initiatives fosters quicker collaboration among staff members. Encouraging greater participation in Knowledge Management practices enhances overall organizational engagement. Furthermore, simplifying the search and retrieval of knowledge assets across the organization is vital for efficiency. Knowledge Management serves as a critical framework that allows organizations to identify, comprehend, develop, and utilize their core competencies. Companies that successfully capitalize on their Knowledge Assets often experience significant advantages, leading to sustainable and profitable growth in the long run. This approach not only empowers employees but also drives innovation and adaptability within the organization.

Description

Seismic Knowledge provides teams with a solution that enables them to access answers, documentation and assets faster, right in the flow of their work and using tools they already use. By using Knowledge, users are able to connect multiple systems into a single searchable source of fact so that reps can be confident they have the correct information. Seismic Knowledge allows teams to: Knowledge integrates with Seismic, allowing reps to access FAQs via Seismic search. It also integrates Lessonly, so users can surface Seismic content as well as Lessonly training directly by chatting with the Seismic Slack Bot. Users can ask the Seismic Slack Bot questions privately or get AI-recommended responses when asking questions on specific channels. The Chrome extension also provides ongoing, instant access to answers, documents, and lessons - regardless of the application that they are using, such as a CRM, email, or email.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Confluence No 
Dropbox No 
Evernote No 
Google Chrome No 
Google Drive No 
Google Sites No 
HP Advance Yes 
Jira No 
Jira Service Management No 
Microsoft 365 Yes 
Mozilla Firefox No 
OpenText Alloy Yes 
Safari No 
Seismic No 
Slack No 
Trello No 
Tungsten AP Agility Yes 
YouTube No 
Zendesk No 
Zipline No 

Integrations

Confluence Yes 
Dropbox Yes 
Evernote Yes 
Google Chrome Yes 
Google Drive Yes 
Google Sites Yes 
HP Advance No 
Jira Yes 
Jira Service Management Yes 
Microsoft 365 No 
Mozilla Firefox Yes 
OpenText Alloy No 
Safari Yes 
Seismic Yes 
Slack Yes 
Trello Yes 
Tungsten AP Agility No 
YouTube Yes 
Zendesk Yes 
Zipline Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$59 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Synergy Computer Solutions

Founded

1995

Country

United States

Website

www.synergycom.in/SynKEdge.html

Vendor Details

Company Name

Seismic

Founded

2010

Country

United States

Website

seismic.com/products/seismic-knowledge/

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree Yes 
Discussion Boards Yes 
Full Text Search No 
Knowledge Base Management Yes 
Self Service Portal No 

Product Features

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing No 
Text Analytics No 
eDiscovery No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree No 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

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