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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

In the current, rapidly evolving business landscape, the only certainty is the inevitability of change. To navigate these dynamic environments effectively, it is crucial to integrate Knowledge, People, and Business in a manner that maximizes employee performance. A robust Knowledge Management strategy is essential for achieving this goal. Organizing all Knowledge assets systematically ensures that employees can swiftly access Subject Matter Experts. Additionally, streamlining Knowledge Sharing initiatives fosters quicker collaboration among staff members. Encouraging greater participation in Knowledge Management practices enhances overall organizational engagement. Furthermore, simplifying the search and retrieval of knowledge assets across the organization is vital for efficiency. Knowledge Management serves as a critical framework that allows organizations to identify, comprehend, develop, and utilize their core competencies. Companies that successfully capitalize on their Knowledge Assets often experience significant advantages, leading to sustainable and profitable growth in the long run. This approach not only empowers employees but also drives innovation and adaptability within the organization.

Description

KnowledgeOwl is simple, intuitive, and clean. It takes the complexity out of building and maintaining knowledge bases for customers and employees. There are no distractions or complicated setups. KnowledgeOwl is a simple knowledge base software that can help improve customer satisfaction and knowledge retention. Our friendly support team is available to assist you if you need us. Customers love these features: - Full branding and theming control, plus private domain at all subscription levels WYSIWYG Editor and the ability to edit source HTML - Embeddable contextual widget to display your knowledge base content on your website or app Flexible Table of Contents organization, navigation Advanced Security and Restricted Access Options - All themes are mobile-responsive right out of the box - ElasticSearch-based searching functionality - Glossary with pop-over definitions and automatic highlighting

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

HP Advance Yes 
LaunchBrightly No 
Microsoft 365 Yes 
OpenText Alloy Yes 
SearchUnify No 
Tungsten AP Agility Yes 
Zapier No 
Zendesk No 

Integrations

HP Advance No 
LaunchBrightly Yes 
Microsoft 365 No 
OpenText Alloy No 
SearchUnify Yes 
Tungsten AP Agility No 
Zapier Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$79.00/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Synergy Computer Solutions

Founded

1995

Country

United States

Website

www.synergycom.in/SynKEdge.html

Vendor Details

Company Name

KnowledgeOwl

Founded

2015

Country

United States

Website

www.knowledgeowl.com

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree Yes 
Discussion Boards Yes 
Full Text Search No 
Knowledge Base Management Yes 
Self Service Portal No 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration No 
Content Management Yes 
Decision Tree No 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

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