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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

To identify potential issues and better organize the project's workflow, we conduct detailed feasibility studies. Your business's specific requirements and your ideas will guide the custom software development process. We provide QA services for product launches, maintenance and any other improvement tasks you may have. This project management method is flexible, transparent, and allows for control. It leads to quality results. Once we have the project skeleton in place, we can start turning our wheels. We know that time is money, and business agility is our goal. We take deadlines seriously and always deliver on time. We'll get your project done and ready for rock.

Description

Supercharged ITSM. One platform for service, projects, and enterprise integration and automation. Are you struggling to keep up with the volume and repetitive nature of service requests? You can automate routine tasks with supercharged IT service management software and eliminate the need for manual labor. Drive self-service adoption, triage tickets, easily expand to ESM, automatically resolve tickets for user/group management, onboarding/offboarding, name changes, and more with a single click. IT service management (ITSM), systems are rapidly evolving. Download this report to learn about key drivers for top quadrant vendors. This guide will help you in your selection process. To gain a better understanding about ITSM vendor strengths, and emerging requirements, download the Info-Tech 2022 ITSM software Quadrant and Customer Viewpoint report.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BeyondTrust Cloud Privilege Broker
Sassafras AllSight
TeamDynamix PPM

Integrations

BeyondTrust Cloud Privilege Broker
Sassafras AllSight
TeamDynamix PPM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Knolyx Tech

Founded

2022

Country

Romania

Website

www.knolyx.com

Vendor Details

Company Name

TeamDynamix

Founded

2001

Country

United States

Website

www.teamdynamix.com/it-service-management-itsm/

Product Features

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Alternatives

Alternatives

C2 ITSM Reviews

C2 ITSM

C2 Innovations, a Sherweb company
SysAid Reviews

SysAid

SysAid Technologies
Octopus ITSM Reviews

Octopus ITSM

Octopus-ITSM.com
MSM Reviews

MSM

Marval Software