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Description
Begin with our versatile multi-touch attribution templates, which facilitate over one million responses each month. Collect insights using twelve different question types along with a vast array of pre-existing templates. Utilize our pre- and post-purchase surveys to uncover valuable insights that other attribution tools might miss. Analyze the time taken to make the first purchase alongside channel-specific inquiries to assess the influence of various channels over time. Segment your attribution survey results by average order value to gain a more precise understanding of attribution and the revenue effects across different channels, demographics, and customer motivations. Engage with abandoned cart shoppers through surveys to pinpoint the reasons behind their decision not to purchase and address their concerns promptly. Additionally, reach out to customers who have not made a repeat purchase and provide them with an automatically generated promo code as a gesture of appreciation for their previous business. This approach not only helps in retaining customers but also enhances overall engagement and satisfaction.
Description
At SurveySquare, we believe that online surveys are just the beginning of the customer feedback journey. With our innovative ActionTracker™ technology, we enable our clients to not only gather responses but also monitor them and take meaningful actions. Our comprehensive solution empowers you to enhance your customer experience proactively. You can design fully branded surveys using SurveySquare's online survey software, which offers a diverse selection of over a hundred customizable templates and a powerful builder for fast survey creation. Whether you collect responses online or through mobile devices, all our surveys are designed to be responsive, ensuring they function seamlessly on any device. You have the flexibility to integrate your survey directly onto your website—whether on a dedicated page or as a popup—or distribute it through an email campaign, ensuring that your surveys reach your customers wherever they are. Analyzing survey responses is straightforward; simply apply the filters you require and select from various chart and graph options to meet your specific needs. Additionally, you can effortlessly customize reports with your branding elements such as logos, fonts, and colors, allowing for a professional presentation of your findings. By utilizing SurveySquare, you are not only gathering data but also transforming it into actionable insights that can drive your business forward.
API Access
Has API
API Access
Has API
Integrations
FieldOPS
Klaviyo
Loop Subscriptions
Replo
Shopify
Triple Whale
Integrations
FieldOPS
Klaviyo
Loop Subscriptions
Replo
Shopify
Triple Whale
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19.95 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KnoCommerce
Founded
2021
Country
United States
Website
knocommerce.com
Vendor Details
Company Name
SurveySquare.com
Founded
2004
Country
United States
Website
www.surveysquare.com
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video