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Description
Enhance your team's productivity and collaboration with our advanced AI assistant, which integrates effortlessly with platforms like Slack, Teams, and Gmail. Klart AI stands out as the premier AI Assistant, crafted to empower employees to work more efficiently and effectively. Our robust AI system connects to a wide range of databases, such as Confluence, Notion, JIRA, and many others, offering a holistic approach to boosting productivity within your organization. Utilizing the cutting-edge GPT-4 technology developed by OpenAI, we guarantee top-tier AI performance tailored for your business needs. With GPT-4 at its foundation, we provide outstanding support to your workforce, revolutionizing your team's operational dynamics. At Klart AI, we prioritize data privacy and security, crafting our platform with GDPR compliance to safeguard your company’s information to the highest standards. Additionally, Klart AI offers a free plan that provides remarkable AI assistance customized for your team’s specific requirements, helping you explore our full capabilities with no initial investment. This way, you can experience the transformative power of AI in your daily operations.
Description
When clients present important inquiries to your business, they anticipate prompt and effective assistance, regardless of whether they are interacting with virtual agents. Knowledge Assist leverages the power of artificial intelligence and machine learning to enable contact center agents to address customer concerns swiftly, accurately, and reliably. This AI-enhanced knowledge base is seamlessly integrated into the desktops of contact center and virtual agents, ensuring that they have access to current, precise answers and guidance. Our solution assists agents in discerning the intent behind customer inquiries, delivering consistent responses across various channels, fostering trust, and enhancing customer interactions. Knowledge Assist empowers your contact center representatives with timely, relevant information by utilizing AI technology. It combines well-crafted responses, connects with pertinent data sources, and analyzes both internal and external websites and documents to establish a continually evolving knowledge repository that curates the most significant information. This continuous adaptation ensures that agents are always equipped with the best resources to assist customers effectively.
API Access
Has API
API Access
Has API
Integrations
Airtable
Asana
BambooHR
Confluence
GPT-4
Gmail
Google Docs
Google Drive
Google Sheets
Jira
Integrations
Airtable
Asana
BambooHR
Confluence
GPT-4
Gmail
Google Docs
Google Drive
Google Sheets
Jira
Pricing Details
€4.99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Klart AI
Country
France
Website
www.klartai.com
Vendor Details
Company Name
Verizon
Founded
1983
Country
United States
Website
www.verizon.com/business/products/contact-center-cx-solutions/customer-engagement/knowledge-assist/
Product Features
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal