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Description
Introducing a platform for mapping and collaboration that offers a user-friendly experience right from the start. Maps serve as an excellent medium for both private and public exchanges, allowing users to effectively communicate and share information. By providing location context, your team can easily search and retain vital data. The integrated chat feature enhances teamwork, enabling real-time sharing of photos, links, and updates. When locations are posted, they initiate a group conversation thread for immediate discussions, sharing, and notifications. These threads are searchable to ensure that no important details are lost over time. Users can enrich any conversation with images, telling a more compelling story to colleagues and guests alike. Just a simple tap allows you to search for any location or send direct messages within a mapping group. Additionally, pins on the map turn red to signal new updates at specific spots, making it straightforward to keep track of what you may have missed. For those who need to monitor their team's whereabouts, live tracking can be activated to identify who is nearby, ensuring coordination and connectivity among team members. With these features, the platform not only enhances communication but also fosters a deeper sense of collaboration within teams.
Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
API Access
Has API
API Access
Has API
Integrations
Gmail
Google Cloud Platform
Microsoft Outlook
Sketch
Slack
Yahoo! Mail
Integrations
Gmail
Google Cloud Platform
Microsoft Outlook
Sketch
Slack
Yahoo! Mail
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kite App
Country
United States
Website
www.kiteapp.com
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Location Intelligence
Behavioral Analytics
Data Visualization
Demographic Data
Geocoding
Geofencing
Location Tracking
Predictive Analytics
Trade Area Analysis
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management