Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Kismet is compatible with various Wi-Fi and Bluetooth interfaces, certain software-defined radio (SDR) hardware like the RTLSDR, and other dedicated capture devices. It runs on Linux, OSX, and partially on Windows 10 utilizing the WSL framework. On Linux, it supports most Wi-Fi cards, Bluetooth devices, and additional hardware, while on OSX, it functions with the integrated Wi-Fi interfaces; for Windows 10 users, it allows for remote captures. If you're interested in contributing, there are multiple avenues to support the development of Kismet financially, although such support is appreciated but not obligatory. Kismet remains an open-source project at its core. With the introduction of the latest Kismet codebase (Kismet-2018-Beta1 and beyond), the software now features plugins that enhance the WebUI capabilities through JavaScript and browser-side improvements, alongside the traditional C++ plugin architecture that allows for low-level server functionality extensions. This evolution not only enhances user experience but also encourages a collaborative development environment.
Description
Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers.
It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network.
Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas.
It allows your support agents to see things from the customer’s perspective - almost as good a site visit.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$55 - $75 /month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Kismet
Website
www.kismetwireless.net
Vendor Details
Company Name
Support Robotics
Founded
2017
Website
www.supportrobotics.com
Product Features
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes