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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Kipsu supports over 2,700 properties, management groups, and brands by providing an organized and user-friendly messaging solution that enhances communication between hotels and their guests. With a unified inbox accessible on any device, team members can effectively delegate, prioritize, and respond to guest inquiries. Studies indicate that guests are generally unimpressed with chatbots, which is why Kipsu emphasizes fostering genuine human interactions between staff and guests, thus eliminating the potential pitfalls associated with automated messaging. By placing service professionals at the forefront of the guest experience, Kipsu significantly improves service quality. The digital messaging platform alleviates guests’ hesitations about voicing concerns regarding their stay, while also offering a convenient method to reach out before, during, and after their visit. Additionally, Kipsu streamlines front desk operations by directing calls and traffic toward messaging, enabling staff to manage and prioritize guest requests more efficiently. This innovative approach ensures that guests feel heard and valued throughout their entire stay.

Description

Ensure your guests and staff never have to wait for a response by utilizing text notifications and LRS pager messages with just a quick tap. LRS Connect is designed to enhance your operational efficiency seamlessly. It allows you to engage with both guests and staff in their preferred manner. With support for SMS, pagers, QR codes, personal mobile devices, and buttons, LRS Connect stands out as the ultimate on-site communication solution. You can keep track of your operations through an intuitive on-screen performance dashboard. Gain insights into guest and staff interactions, assess traffic patterns and operational efficiency, analyze detailed reporting data, and effortlessly export this information via CSV or through comprehensive APIs. Quickly add guests to your list, provide them with accurate wait times, and log customer preferences within seconds. For your staff, you can communicate instantly and assign tasks in real-time, ensuring everything runs smoothly. Manage your business from any location at any time using any browser across various devices, with no extra software needed. This flexibility enables you to stay connected and responsive, fostering a more efficient and enjoyable experience for everyone involved.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

OpenKey

Integrations

OpenKey

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kipsu

Founded

2010

Country

United States

Website

kipsu.com/hospitality/

Vendor Details

Company Name

Long Range Solutions

Founded

1993

Country

United States

Website

www.lrsus.com/connect/

Product Features

Product Features

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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