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Description
Kinematic is a comprehensive platform tailored for B2B field operations, designed specifically for sales and distribution teams in India, featuring an integrated app that encompasses three key modules: Field Force, which includes live GPS tracking, geo-fenced attendance, and route planning; Lead Management, which offers a field-native CRM for swift lead capture and pipeline management; and Supply Chain, which focuses on distributor management, van sales, and AI-driven shelf audits. The innovative Kini AI technology enhances all three modules by scoring leads, identifying attendance issues and route irregularities, and analyzing shelf images, while also providing voice assistance in over 22 Indian languages. Designed with an offline-first approach, Kinematic is compatible with basic Android devices and operates on a pricing model based on the number of field executives per month, ensuring that admin and supervisor seats are always free, setting it apart from traditional per-seat CRM pricing structures. This unique business model not only improves accessibility for teams but also enhances productivity in the field.
Description
ObserveCTI™ streamlines the management process by equipping your organization with a quality assurance solution that delivers selective and intelligent voice and data recordings without requiring a specialized voice logger. All recordings are organized and preserved for future access directly from your computer, a remote site, the internet, or any touchtone phone. Supervisors can monitor multiple locations from their computer, enabling them to manage audits from a centralized point within the organization. Additionally, ObserveCTI™ empowers contact center supervisors to conduct evaluations of agents through a fully integrated auditing feature. Agents are assessed and rated according to criteria tailored to your business's needs. With just a click, supervisors can listen to and analyze recorded calls and screens at the same time. After completing the session, supervisors can leave feedback, save the audit, or send it to the agent or management for further evaluation, ensuring a comprehensive review process. This efficient system enhances accountability and improves the overall quality of service.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
₹999/user/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kinematic
Founded
2026
Country
India
Website
www.kinematicapp.com
Vendor Details
Company Name
Cacti
Website
www.cacticom.com
Product Features
Field Sales
Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration