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Description
The Customer Data and Experience Platform (CDXP) enables the monitoring of customer and prospect interactions across a variety of channels, including email, SMS, social media, CRM systems, call centers, mobile applications, and websites. By leveraging the CDXP, businesses can aggregate extensive customer data and convert it into actionable insights that inform strategic decisions throughout the customer journey. Additionally, it allows for the simultaneous assessment of the impact of various marketing initiatives using data-driven analytical models. This platform serves as a comprehensive software solution, facilitating the management of a cohesive, centralized customer database that is accessible from any operational system. Data sourced from numerous touchpoints can be integrated into a detailed 360° customer profile within this persistent database. The creation of such a profile involves the aggregation of data from diverse origins, followed by cleaning and consolidation to ensure accuracy and relevance. Thus, the CDXP not only enhances customer insights but also streamlines the marketing process significantly.
Description
Narrator represents a groundbreaking method for handling data, providing answers to any inquiry without the need for creating new models or modifying SQL. While other data companies focus on assisting with the development and management of models and tables, we completely eliminate that requirement. Narrator simplifies the process by modeling each business concept once, utilizing any source data in your warehouse, all organized within a single time-series table. Constructing each model takes only five minutes, and once established, it remains valid for answering new questions without necessitating additional adjustments. This means that new inquiries or metrics can be addressed without any further data preparation. Every business concept can be queried, analyzed, visualized, and interconnected seamlessly, all without SQL, leveraging any data available in your warehouse. At Narrator, we prioritize security, integrating it into every step of our development process rather than treating it as an afterthought. By fostering an environment where your team feels encouraged to pose an endless array of follow-up questions, we cultivate a culture that stimulates curiosity and empowers the business to explore, adapt, and innovate continuously. This approach not only enhances data accessibility but also drives collaborative growth across all departments.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kenscio
Founded
2009
Country
India
Website
www.kenscio.com/products/data-experience-platform
Vendor Details
Company Name
Narrator
Country
United States
Website
www.narrator.ai/home
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Data Management
Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge