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Description
Keeping is the missing shared inbox for Google Workspace and it's optimized for teams that do more than just customer support.
Keeping.com is a help desk software that helps businesses manage customer support emails inside Gmail. It enables teams to convert support requests into tickets that are synced with the entire team. Managers can assign, discuss, and prioritize tickets and get insights into your customer support data in real-time.
Description
Stay informed about when and how often your emails are accessed and your links are activated. Transform successful and frequently used emails into templates that can be easily inserted with a simple click or shortcut, allowing for seamless sharing with your colleagues. Enhance your email outreach in Gmail by utilizing custom tags for personalization, all thanks to this robust mail merge tool. Gain comprehensive insights into your productivity, workload, and response times through detailed reports. Instant notification pop-ups will alert you in real-time when your emails are opened. By employing our email tracking software for Gmail, you can evaluate the effectiveness of your communication and receive immediate alerts when your messages are being read. Effortlessly conduct personalized email campaigns at no cost while remaining within Gmail. With our user-friendly tool, you can maintain constant communication with your customers or email lists without the need for expensive email marketing platforms. Tracking an email is as simple as clicking the check mark icon within the MailVibes Bar and toggling the switch on. This intuitive process ensures you remain engaged with your audience effectively.
API Access
Has API
API Access
Has API
Pricing Details
$10 per user/month
Free Trial
Free Version
Pricing Details
$9.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Keeping.com
Founded
2019
Country
Brooklyn, NY
Website
www.keeping.com
Vendor Details
Company Name
MailVibes
Website
mailvibes.io
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Email Tracking
A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management