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Average Ratings 0 Ratings
Description
Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.
Description
ProntoEasy serves as a comprehensive cloud-based platform and mobile application tailored for a variety of local businesses, including restaurants, cafés, shops, salons, and gyms. It consolidates multiple services such as business websites, digital menus, social media updates, customer reviews, and booking management into one streamlined solution. With the ability to create QR-code menus in 19 different languages, restaurants can easily accept takeaway orders and have them directed to compatible POS systems and kitchen printers. Additionally, the platform facilitates reservations, enhances customer communication, and offers AI-driven responses to reviews while ensuring that business information is consistently updated across major platforms like Google, Facebook, Instagram, and TikTok. Utilizing SocialStream technology, it automatically generates multilingual websites from business profiles and keeps all published data in sync. The app designed for owners allows for efficient management of these tools from a mobile device, while customers enjoy seamless access to menus and ordering options directly through their web browsers, eliminating the need for app installation. This multifaceted approach aims to enhance the overall efficiency and visibility of local businesses in a competitive market.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Facebook
No
Google Business Profile
No
Instagram
No
TikTok
No
Integrations
WhatsApp
Yes
Facebook
Yes
Google Business Profile
Yes
Instagram
Yes
TikTok
Yes
Pricing Details
1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial
No
Free Version
No
Pricing Details
€39/month
Start: €39/month plus VAT; Medium: €99/month plus VAT; Full: €149/month plus VAT. All-Inclusive starts at €199/month plus VAT in 36 monthly instalments and includes Full services, POS V3 hardware, a Sunmi printer, setup and dedicated support. Initial configuration and usage-based WhatsApp notifications or AI processing beyond plan limits may be charged separately.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Kayana for Business
Founded
2021
Country
United Kingdom
Website
kayanaforbusiness.com/uk/products/whatsapp-ordering/
Vendor Details
Company Name
Widder Italia
Founded
2015
Country
Italy
Website
prontoeasy.com
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No