Kayana WhatsApp Ordering Description

Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.

Pricing

Pricing Starts At:
1.25% + £0.10/order
Pricing Information:
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.

Integrations

API:
Yes, Kayana WhatsApp Ordering has an API

Reviews

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Company Details

Company:
Kayana for Business
Year Founded:
2021
Headquarters:
United Kingdom
Website:
kayanaforbusiness.com/uk/products/whatsapp-ordering/

Media

Mobile chat ordering interface with stock confirmation buttons and an order summary for Stryde Glide, UK 9 at £95.00.

Mobile chat ordering interface with stock confirmation buttons and an order summary for Stryde Glide, UK 9 at £95.00.

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Kayana WhatsApp Ordering Features and Options

Kayana WhatsApp Ordering User Reviews

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