Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Kaption stands out as the premier analytics and feedback platform driven by artificial intelligence, specifically designed for digital marketers. Gain the critical insights necessary to enhance your digital presence and propel your business forward. By removing uncertainty, you can understand the reasons behind user behavior and iterate your strategies at a much quicker pace. One of the most effective ways to influence your audience is to perceive your offerings from their perspective. Have you considered how users navigate your website? With Kaption, you can map out the user journey and identify any obstacles encountered along the way. The path to excellence is paved with accurate information; without data, you are merely relying on luck or making mistakes. Direct your energies towards effective conversion and monitoring strategies. Take advantage of complimentary heatmap analytics to analyze user interaction with every component of your site and its impact on their actions. Identify where users face challenges, boost your conversion rates, and resolve product issues more swiftly with intelligent metadata insights. By doing so, you can ensure that your marketing efforts are both informed and effective.

Description

know'N'act functions as a dynamic customer engagement platform that provides a comprehensive view of digital interactions. It surpasses conventional surveys and analytics by offering robust tools designed to enhance customer connections, boost revenue, and expand brand presence. With know'N'act, businesses can proactively address customer dissatisfaction before negative feedback is shared online, all while creating immersive experiences that elevate ordinary customers into loyal advocates. This powerful, cloud-based solution is accessible from anywhere, providing immediate insights into customer interactions. Once you launch your campaign, the know'N'act dashboard allows you to monitor its progress in real-time, offering a thorough and insightful perspective on your business's performance as perceived by customers, no matter where they are located. Additionally, for larger organizations, know'N'act seamlessly integrates with existing CRM solutions or call centers, thus establishing a unified customer engagement strategy across the entire company. By utilizing this platform, businesses can not only respond to customer needs effectively but also foster a culture of continuous improvement and innovation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Big Cartel
BigCommerce
Blogger
ClickFunnels
Duda
Elementor
Google Tag Manager
Instapage
Jimdo
Joomla!
OpenCart
Pinegrow
Segment
Shopify
Squarespace
Webflow
Weebly
Wix
WooCommerce
WordPress

Integrations

Big Cartel
BigCommerce
Blogger
ClickFunnels
Duda
Elementor
Google Tag Manager
Instapage
Jimdo
Joomla!
OpenCart
Pinegrow
Segment
Shopify
Squarespace
Webflow
Weebly
Wix
WooCommerce
WordPress

Pricing Details

$25 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kaption.co

Founded

2020

Country

United States

Website

www.kaption.co

Vendor Details

Company Name

know'N'act

Country

United States

Website

www.knownact.com

Product Features

AB Testing

Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Website Optimization Tools

Competitor Analysis
Content Management
Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

Alternatives

CFN Insight Reviews

CFN Insight

Clarivate
OPINATOR Reviews

OPINATOR

Innology Ventures