know'N'act Description

know'N'act functions as a dynamic customer engagement platform that provides a comprehensive view of digital interactions. It surpasses conventional surveys and analytics by offering robust tools designed to enhance customer connections, boost revenue, and expand brand presence. With know'N'act, businesses can proactively address customer dissatisfaction before negative feedback is shared online, all while creating immersive experiences that elevate ordinary customers into loyal advocates. This powerful, cloud-based solution is accessible from anywhere, providing immediate insights into customer interactions. Once you launch your campaign, the know'N'act dashboard allows you to monitor its progress in real-time, offering a thorough and insightful perspective on your business's performance as perceived by customers, no matter where they are located. Additionally, for larger organizations, know'N'act seamlessly integrates with existing CRM solutions or call centers, thus establishing a unified customer engagement strategy across the entire company. By utilizing this platform, businesses can not only respond to customer needs effectively but also foster a culture of continuous improvement and innovation.

Pricing

Free Trial:
Yes

Integrations

No Integrations at this time

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Company Details

Company:
know'N'act
Headquarters:
United States
Website:
www.knownact.com

Media

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Product Details

Platforms
Web-Based
Types of Training
In Person
Training Videos
Customer Support
Business Hours
Online Support

know'N'act Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

know'N'act User Reviews

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