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ease
features
design
support

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Description

Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.

Description

Access, analyze, and manipulate data to uncover emerging trends and patterns effectively. SAS Visual Data Science provides a unified, self-service platform that enables the creation and sharing of intelligent visualizations alongside interactive reports. Leveraging machine learning, text analytics, and econometric techniques enhances forecasting and optimization capabilities, while also allowing for the management and registration of both SAS and open-source models, whether within projects or as independent entities. Utilize this tool to visualize and identify pertinent relationships within your data. Generate and disseminate interactive reports and dashboards, employing self-service analytics to promptly evaluate potential outcomes for more informed, data-driven decisions. Dive into data exploration and construct or modify predictive analytical models using this solution integrated with SAS® Viya®. By fostering collaboration among data scientists, statisticians, and analysts, teams can iteratively refine models tailored to specific segments or groups, thereby empowering decisions rooted in precise insights. This collaborative approach not only enhances model accuracy but also accelerates the decision-making process significantly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Redshift
Amazon S3
AskNicely
Delighted
Freshdesk
Google Cloud BigQuery
Help Scout
Medallia
Microsoft 365
Microsoft Dynamics 365
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Qualtrics Customer Experience
SAS Visual Statistics
SAS Viya
Salesforce
SurveyMonkey Enterprise
Typeform

Integrations

Amazon Redshift
Amazon S3
AskNicely
Delighted
Freshdesk
Google Cloud BigQuery
Help Scout
Medallia
Microsoft 365
Microsoft Dynamics 365
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Qualtrics Customer Experience
SAS Visual Statistics
SAS Viya
Salesforce
SurveyMonkey Enterprise
Typeform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kapiche

Founded

2015

Country

Australia

Website

kapiche.com

Vendor Details

Company Name

SAS

Country

United States

Website

support.sas.com/en/software/visual-data-science.html

Product Features

Data Entry

Abbreviation Detection
Data Capture and Transfer
Data Cleansing
Data Entry Verification
Data Search Flexibility
Duplicate Detection
Flexible Search
Image Entry
Library Conversion
Mis-Keyed Variation Detection
Phonetic Variation Detection

Data Extraction

Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction

Product Features

Data Science

Access Control
Advanced Modeling
Audit Logs
Data Discovery
Data Ingestion
Data Preparation
Data Visualization
Model Deployment
Reports

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Alternatives