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Description
Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.
Description
MonkeyLearn simplifies the process of cleaning, labeling, and visualizing customer feedback by offering everything you need in one comprehensive platform, enhanced by advanced Artificial Intelligence technology. This all-in-one text analysis and data visualization solution provides immediate insights when you conduct analyses on your data. You can utilize pre-existing machine learning models or create and train your custom models without any coding. Our templates are specifically designed for various business situations and come with ready-made text analysis models and dashboards. You can pinpoint the topics and interests that are most relevant to your target audience. By leveraging precise analyses of customer sentiments and opinions, you can implement effective demand generation and sales strategies. Analyze your survey results based on requests, intent, and sentiment to gain deeper insights beyond what the survey was initially designed to capture. Moreover, this approach allows businesses to make data-driven decisions that can significantly enhance their engagement strategies.
API Access
Has API
API Access
Has API
Integrations
Amazon Redshift
Amazon S3
AskNicely
Axis LMS
CustomerGauge
Google Cloud BigQuery
Help Scout
HubSpot Customer Platform
Microsoft Dynamics 365
Pipedream
Integrations
Amazon Redshift
Amazon S3
AskNicely
Axis LMS
CustomerGauge
Google Cloud BigQuery
Help Scout
HubSpot Customer Platform
Microsoft Dynamics 365
Pipedream
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kapiche
Founded
2015
Country
Australia
Website
kapiche.com
Vendor Details
Company Name
MonkeyLearn
Founded
2014
Country
Uruguay
Website
monkeylearn.com
Product Features
Data Entry
Abbreviation Detection
Data Capture and Transfer
Data Cleansing
Data Entry Verification
Data Search Flexibility
Duplicate Detection
Flexible Search
Image Entry
Library Conversion
Mis-Keyed Variation Detection
Phonetic Variation Detection
Data Extraction
Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Text Mining
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering