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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

To get started with KSWEB on your Android device, simply install the application and place your scripts in the htdocs directory on your memory card, enabling you to launch your web content seamlessly. KSWEB serves as a comprehensive toolkit for web developers on the Android operating system, featuring a web server, FTP server, PHP support, MySQL database management system, and a scheduling tool. Notably, this package operates without requiring root access unless you intend to run the server on port 80, which can be advantageous for making your server accessible online. This functionality effectively allows you to carry a compact hosting solution wherever you go! To initiate the web server, all you need to do is open KSWEB, set the desired port and root directory if necessary, and you're ready to go. The application comes with pre-configured settings for all its components, ensuring a hassle-free experience. Additionally, KSWEB is compatible with a variety of popular content management systems and frameworks, including Yii2, Drupal, Joomla, WordPress, and MODX, among others. Should you have any inquiries regarding the setup or operation of a specific CMS, feel free to reach out, and we will gladly assist you!

Description

We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Drupal
Joomla!
MODX
MySQL
NGINX
WordPress

Integrations

Drupal
Joomla!
MODX
MySQL
NGINX
WordPress

Pricing Details

$4.99 one-time payment
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

KSLabs

Founded

2012

Website

www.kslabs.ru/

Vendor Details

Company Name

RSJoomla!

Country

United States

Website

www.rsjoomla.com/joomla-extensions/joomla-help-desk.html

Product Features

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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