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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

KBPublisher is a comprehensive knowledge management software designed to enhance workforce productivity, swiftly address problems, lower the number of calls, and foster improved customer service. This online platform enables users to effortlessly share, publish, and organize a variety of content, including articles, white papers, business processes, user guides, FAQs, APIs, and online assistance. Notable features encompass accessibility from mobile devices, advanced search capabilities, content editing options, file attachment functionalities, article draft management, workflow approval processes, and additional tools to support efficient information handling. Furthermore, its intuitive interface makes it easy for teams to collaborate and maintain up-to-date knowledge resources.

Description

phpMyFAQ is an open-source FAQ web application designed for PHP versions 7 and 8, offering a mobile-friendly and feature-rich platform that scales effectively. This multilingual software is entirely database-driven and supports everything from simple FAQ pages to comprehensive enterprise solutions. Administrators can manage users, groups, categories, news, FAQ entries, attachments, comments, glossary terms, and stop words within a secure backend. The system allows for the assignment of permissions to users and groups, enabling the creation of tailored user profiles with specific viewing and editing rights for various content. Additionally, the entire frontend of the FAQ can be secured for enhanced protection. Users benefit from an efficient search function that allows them to easily locate questions and answers, either across all languages or within specific categories. The system also provides insights through a list of popular searches and graphical reports, and by integrating Elasticsearch, the search experience is significantly enhanced for users. Overall, phpMyFAQ proves to be a robust solution for managing FAQs across diverse platforms.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Docker No 
Elasticsearch No 
Facebook Yes 
MariaDB No 
MySQL No 
PostgreSQL No 
SQL Server No 
SQLite No 

Integrations

Docker Yes 
Elasticsearch Yes 
Facebook No 
MariaDB Yes 
MySQL Yes 
PostgreSQL Yes 
SQL Server Yes 
SQLite Yes 

Pricing Details

$19.00/month
Pricing depends on the number of staff user licenses you need.
Individual License - $198.00
5 License Pack - $498.00
10 License Pack - $798.00
20 License Pack - $1298.00
30 License Pack - $1798.00
Unlimited Site License - $2998
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Double Jade

Founded

2008

Country

United States

Website

www.kbpublisher.com

Vendor Details

Company Name

phpMyFAQ

Founded

2001

Country

Denmark

Website

www.phpmyfaq.de/

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

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