Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
KBPublisher is a comprehensive knowledge management software designed to enhance workforce productivity, swiftly address problems, lower the number of calls, and foster improved customer service. This online platform enables users to effortlessly share, publish, and organize a variety of content, including articles, white papers, business processes, user guides, FAQs, APIs, and online assistance. Notable features encompass accessibility from mobile devices, advanced search capabilities, content editing options, file attachment functionalities, article draft management, workflow approval processes, and additional tools to support efficient information handling. Furthermore, its intuitive interface makes it easy for teams to collaborate and maintain up-to-date knowledge resources.
Description
WebWorks® CloudDrafts serves as a robust and secure cloud solution tailored for on-premises use, revolutionizing the workflow and collaboration within technical communication departments unlike any other platform available. Each user benefits from a dedicated personal draft space, enabling them to create, edit, and share files in collaboration with peers seamlessly. With just a single click, CloudDrafts facilitates the management of this personal draft space by syncing it to a unified project repository, allowing users to identify differences between their current drafts and the repository's versions with precision. This tool is essential for any technical communication team, significantly enhancing efficiency and saving time in workflow management. Furthermore, CloudDrafts empowers users to publish their documentation to various premium-quality outputs, either manually or on a pre-set schedule. After finalizing the content, a manager can effortlessly take a project snapshot, granting official approval before integrating it with the custom ePublisher for distribution, ensuring a smooth transition from draft to published work. This comprehensive approach not only streamlines the documentation process but also enhances team collaboration and productivity.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Document Cloud
No
Facebook
Yes
Google Analytics
No
Microsoft Word
No
Noxum Publishing Studio
No
Sirius CMS
No
Vasont CMS
No
Integrations
Adobe Document Cloud
Yes
Facebook
No
Google Analytics
Yes
Microsoft Word
Yes
Noxum Publishing Studio
Yes
Sirius CMS
Yes
Vasont CMS
Yes
Pricing Details
$19.00/month
Pricing depends on the number of staff user licenses you need.
Individual License - $198.00
5 License Pack - $498.00
10 License Pack - $798.00
20 License Pack - $1298.00
30 License Pack - $1798.00
Unlimited Site License - $2998
Individual License - $198.00
5 License Pack - $498.00
10 License Pack - $798.00
20 License Pack - $1298.00
30 License Pack - $1798.00
Unlimited Site License - $2998
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Double Jade
Founded
2008
Country
United States
Website
www.kbpublisher.com
Vendor Details
Company Name
WebWorks
Founded
1992
Country
United States
Website
www.webworks.com/Products/ePublisher/
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Product Features
Document Collaboration
Access Control / Permissions
No
Autosave
No
Chat / Messaging
No
Cloud Storage
No
Comments / Annotations
No
Edit / Change Tracking
No
Electronic Signature
No
Multiple File Formats
No
Pre-made Templates
No
Search
No
User Tagging
No
Version Control
No
Workflow / Approval Process
No