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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

KBPublisher is a comprehensive knowledge management software designed to enhance workforce productivity, swiftly address problems, lower the number of calls, and foster improved customer service. This online platform enables users to effortlessly share, publish, and organize a variety of content, including articles, white papers, business processes, user guides, FAQs, APIs, and online assistance. Notable features encompass accessibility from mobile devices, advanced search capabilities, content editing options, file attachment functionalities, article draft management, workflow approval processes, and additional tools to support efficient information handling. Furthermore, its intuitive interface makes it easy for teams to collaborate and maintain up-to-date knowledge resources.

Description

WebWorks® CloudDrafts serves as a robust and secure cloud solution tailored for on-premises use, revolutionizing the workflow and collaboration within technical communication departments unlike any other platform available. Each user benefits from a dedicated personal draft space, enabling them to create, edit, and share files in collaboration with peers seamlessly. With just a single click, CloudDrafts facilitates the management of this personal draft space by syncing it to a unified project repository, allowing users to identify differences between their current drafts and the repository's versions with precision. This tool is essential for any technical communication team, significantly enhancing efficiency and saving time in workflow management. Furthermore, CloudDrafts empowers users to publish their documentation to various premium-quality outputs, either manually or on a pre-set schedule. After finalizing the content, a manager can effortlessly take a project snapshot, granting official approval before integrating it with the custom ePublisher for distribution, ensuring a smooth transition from draft to published work. This comprehensive approach not only streamlines the documentation process but also enhances team collaboration and productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Document Cloud No 
Facebook Yes 
Google Analytics No 
Microsoft Word No 
Noxum Publishing Studio No 
Sirius CMS No 
Vasont CMS No 

Integrations

Adobe Document Cloud Yes 
Facebook No 
Google Analytics Yes 
Microsoft Word Yes 
Noxum Publishing Studio Yes 
Sirius CMS Yes 
Vasont CMS Yes 

Pricing Details

$19.00/month
Pricing depends on the number of staff user licenses you need.
Individual License - $198.00
5 License Pack - $498.00
10 License Pack - $798.00
20 License Pack - $1298.00
30 License Pack - $1798.00
Unlimited Site License - $2998
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Double Jade

Founded

2008

Country

United States

Website

www.kbpublisher.com

Vendor Details

Company Name

WebWorks

Founded

1992

Country

United States

Website

www.webworks.com/Products/ePublisher/

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Product Features

Document Collaboration

Access Control / Permissions No 
Autosave No 
Chat / Messaging No 
Cloud Storage No 
Comments / Annotations No 
Edit / Change Tracking No 
Electronic Signature No 
Multiple File Formats No 
Pre-made Templates No 
Search No 
User Tagging No 
Version Control No 
Workflow / Approval Process No 

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