Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
K-Now Digital Adoption Platform enhances user engagement and boosts the efficiency of individuals utilizing your business applications. With the power of K-Studio, countless users across the globe effectively navigate their essential applications daily. Knowmore, a trailblazer in the realm of digital adoption, offers the Knowmore Software Suite, which facilitates onboarding and elevates daily productivity for almost a million users across web and mobile platforms in 20 nations, seamlessly integrating learning with application usage. The K-Now multi-lingual digital adoption platform allows you to provide real-time advice and support directly within your applications. This innovative tool is designed to deliver information at the most critical moments, ensuring users receive guidance precisely when they need it. At Knowmore, we liken K-Now to a GPS; just as a GPS delivers relevant and succinct information based on a user's location, K-Now provides tailored insights that enhance the user experience. By merging technology with user support, K-Now not only improves performance but also fosters a culture of continuous learning and adaptation in the workplace.
Description
VisualSP is a fully-featured digital adoption platform that (DAP), helps enterprises adopt digital applications. The application can be understood in detail with our step-by-step guide, digital walksthroughs and in-app contextual training. Enterprises can create highly effective adoption solutions by using our no-code approach to creating guides, walkthroughs and in-app messages. We offer integration with Microsoft tools such as Dynamics 365 and Microsoft 365. We also offer a wide variety of SaaS and web-based applications to enable digital adoption. VisualSP provides precise analytics for organizations, including usage reports and exact ROI.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Dynamics 365 Remote Assist
No
Microsoft 365
No
Microsoft SharePoint
No
Integrations
Dynamics 365 Remote Assist
Yes
Microsoft 365
Yes
Microsoft SharePoint
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$4,450/month
It is the starting price in the Standard Plan that supports up to 100 users.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Knowmore
Founded
2001
Country
France
Website
www.knowmore365.com/solutions/k-now/
Vendor Details
Company Name
VisualSP
Founded
2005
Country
United States
Website
www.visualsp.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
No
Digital Adoption Platforms
Audience Segmentation
Yes
Content Creation
Yes
Contextual Guidance
Yes
Data Validation
Yes
In-App Training
Yes
Launch Management
Yes
Multi-Language
Yes
Self Service Tools
No
Surveys & Feedback
Yes
User Onboarding
Yes
Onboarding
Course Management
No
Document Management
Yes
E-Verify / I-9 Forms
No
Electronic Forms
Yes
Electronic Signature
No
Employee Handbook
Yes
Employee Portal
No
File Management
No
Job Description Management
No
Orientation Management
No
Self Service Portal
No
Task Management
Yes
Tax Forms
No
Training Management
Yes
Product Features
Digital Adoption Platforms
Audience Segmentation
No
Content Creation
No
Contextual Guidance
Yes
Data Validation
No
In-App Training
Yes
Launch Management
No
Multi-Language
Yes
Self Service Tools
No
Surveys & Feedback
Yes
User Onboarding
Yes