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Average Ratings 0 Ratings
Description
K-Now Digital Adoption Platform enhances user engagement and boosts the efficiency of individuals utilizing your business applications. With the power of K-Studio, countless users across the globe effectively navigate their essential applications daily. Knowmore, a trailblazer in the realm of digital adoption, offers the Knowmore Software Suite, which facilitates onboarding and elevates daily productivity for almost a million users across web and mobile platforms in 20 nations, seamlessly integrating learning with application usage. The K-Now multi-lingual digital adoption platform allows you to provide real-time advice and support directly within your applications. This innovative tool is designed to deliver information at the most critical moments, ensuring users receive guidance precisely when they need it. At Knowmore, we liken K-Now to a GPS; just as a GPS delivers relevant and succinct information based on a user's location, K-Now provides tailored insights that enhance the user experience. By merging technology with user support, K-Now not only improves performance but also fosters a culture of continuous learning and adaptation in the workplace.
Description
The Shortways Assistant is the digital adoption platform that supports employees who have to use dozens of applications on a daily basis!
Shortways knows that your time is precious! Our Shortways Designer interface allows you to save time when creating, modifying and publishing your user documentation!
The Shortways Assistant accompanies employees who are not familiar with the software with the help of its various aids:
Interactive step-by-step instructions
Contextual aids (first steps, user guides, training materials, business procedures, etc.)
News and new features push
Contextual FAQ
Support request
Search bar
Create and manage content independently
Dashboard and statistics
This way, your users :
Self-train and self-help in real time
Take on changes and new features more quickly
Are guided interactively, when they need it
Adopt their software more quickly
Thanks to Shortways, organisations digitalise training and reduce the number of support calls by a factor of 10.
API Access
Has API
API Access
Has API
Integrations
Cegid Talentsoft
Ivalua
Oracle Fusion Cloud ERP
Oracle Fusion Cloud HCM
SAP Store
Sage X3
Workday HCM
Integrations
Cegid Talentsoft
Ivalua
Oracle Fusion Cloud ERP
Oracle Fusion Cloud HCM
SAP Store
Sage X3
Workday HCM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Knowmore
Founded
2001
Country
France
Website
www.knowmore365.com/solutions/k-now/
Vendor Details
Company Name
Shortways
Founded
2011
Country
France
Website
shortways.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding
Onboarding
Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management
Product Features
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce