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Average Ratings 0 Ratings
Description
Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.
Description
Juris Mindcraft is an advanced artificial intelligence (AI) system that leverages data mining and machine learning techniques to offer transparent recommendations regarding individuals with a credit history. This AI-driven engine is capable of assessing an existing customer's likelihood to make purchases based on their previous behaviors and can also provide early warnings—up to six months in advance—about clients who may default or become non-performing loans (NPLs). The insights generated by the system are presented in user-friendly reports, facilitating greater comprehension. By merging your in-depth business knowledge with robust statistical analysis, Juris Mindcraft has demonstrated remarkable precision and reliability in evaluating the creditworthiness of your customers. Unlike many emerging AI solutions available today, the technology underpinning Mindcraft is both well-established and sophisticated. In fact, it has been rigorously validated through practical applications using genuine data, ensuring its effectiveness in real-world situations. This not only enhances confidence in the system but also sets a benchmark for future innovations in credit assessment.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Juris Technologies
Founded
1997
Country
Malaysia
Website
juristech.net
Vendor Details
Company Name
Juris Technologies
Founded
1997
Country
Malaysia
Website
juristech.net
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Predictive Analytics
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis