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Average Ratings 0 Ratings
Description
Joy Fax Server enables users to send and receive faxes over a public phone line within a network setting. This user-friendly fax software also facilitates the management of group faxing and contact lists for faxes. When incoming faxes arrive, the server can automatically print them or forward them to your email inbox. Outgoing faxes are submitted through the Joyfax Client, which operates on workstations or terminal server clients like Citrix. Clients on the network receive automatic notifications regarding incoming faxes as well as the status of their outgoing fax submissions. Features include the ability to send faxes to email, automatic routing of faxes, and faxing over IP (FoIP), which can reduce call costs by up to 90%. Additionally, users can receive SMS alerts for both incoming and outgoing faxes, utilize a blacklist feature to prevent junk or spam faxes, and enjoy straightforward faxing that is as quick as printing. The system is integrated with the 3CX Phone System PBX and is compatible with all versions of Windows and Windows Server, both in 32-bit and 64-bit formats, ensuring broad accessibility and ease of use. Furthermore, its robust functionality makes it an essential tool for organizations looking to streamline their communication processes.
Description
Efficiently manage your calls with professionalism by transferring, parking, notifying about calls on hold, and checking the status of your colleagues. The Imagicle Attendant Console serves as an operator console that enhances and simplifies the management of both incoming and outgoing calls for all operators. This solution encompasses essential features such as answering, transferring, parking, managing queues, and recording calls. It provides a comprehensive suite of must-have applications for your unified communications (UC) platforms, all integrated into one suite, with a single server, unified support, and a seamless user experience. Always kept current and adaptable for any business environment, whether On-Premises or Cloud-based, it is designed to enhance your UCaaS offerings by integrating all the necessary services your clients require. The Imagicle UC Suite can be hosted on the Imagicle Cloud or within your own data centers. With its user-friendly interface, the Imagicle Attendant Console enables operators to execute actions with just a click, ultimately saving valuable time and boosting overall productivity. This efficiency makes it an indispensable tool for any organization looking to optimize their communication processes.
API Access
Has API
API Access
Has API
Integrations
Wildix
Pricing Details
$19.95 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Joyhong Software
Founded
2007
Country
Cyprus
Website
joyfax.com
Vendor Details
Company Name
Imagicle
Country
Italy
Website
www.imagicle.com
Product Features
Fax Server
Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics