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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Joy Fax Server enables users to send and receive faxes over a public phone line within a network setting. This user-friendly fax software also facilitates the management of group faxing and contact lists for faxes. When incoming faxes arrive, the server can automatically print them or forward them to your email inbox. Outgoing faxes are submitted through the Joyfax Client, which operates on workstations or terminal server clients like Citrix. Clients on the network receive automatic notifications regarding incoming faxes as well as the status of their outgoing fax submissions. Features include the ability to send faxes to email, automatic routing of faxes, and faxing over IP (FoIP), which can reduce call costs by up to 90%. Additionally, users can receive SMS alerts for both incoming and outgoing faxes, utilize a blacklist feature to prevent junk or spam faxes, and enjoy straightforward faxing that is as quick as printing. The system is integrated with the 3CX Phone System PBX and is compatible with all versions of Windows and Windows Server, both in 32-bit and 64-bit formats, ensuring broad accessibility and ease of use. Furthermore, its robust functionality makes it an essential tool for organizations looking to streamline their communication processes.

Description

Efficiently manage your calls with professionalism by transferring, parking, notifying about calls on hold, and checking the status of your colleagues. The Imagicle Attendant Console serves as an operator console that enhances and simplifies the management of both incoming and outgoing calls for all operators. This solution encompasses essential features such as answering, transferring, parking, managing queues, and recording calls. It provides a comprehensive suite of must-have applications for your unified communications (UC) platforms, all integrated into one suite, with a single server, unified support, and a seamless user experience. Always kept current and adaptable for any business environment, whether On-Premises or Cloud-based, it is designed to enhance your UCaaS offerings by integrating all the necessary services your clients require. The Imagicle UC Suite can be hosted on the Imagicle Cloud or within your own data centers. With its user-friendly interface, the Imagicle Attendant Console enables operators to execute actions with just a click, ultimately saving valuable time and boosting overall productivity. This efficiency makes it an indispensable tool for any organization looking to optimize their communication processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Wildix

Integrations

Wildix

Pricing Details

$19.95 one-time payment
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Joyhong Software

Founded

2007

Country

Cyprus

Website

joyfax.com

Vendor Details

Company Name

Imagicle

Country

Italy

Website

www.imagicle.com

Product Features

Fax Server

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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