Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Joombo serves as a performance and recognition platform designed to assist hospitality businesses in transforming their front-line teams into quantifiable marketing assets. Managers establish transparent review goals that are accessible to the entire team, while a real-time counter indicates current standings and what is necessary to enhance the business's Google rating. Each five-star review is automatically attributed to the specific team member responsible for it, thus making individual achievements apparent and substituting subjective acknowledgment with quantifiable performance metrics. Joombo meticulously tracks reviews, rankings, points, team averages, and personal progress instantaneously, enabling employees to understand their contributions clearly and allowing managers to pinpoint those who are adding value. Furthermore, the points accrued can be exchanged for personalized rewards chosen by each team member, including options like coffee, bonuses, or time off, thereby aligning recognition with genuine motivators for staff. This innovative approach not only enhances employee engagement but also drives overall business improvement by fostering a culture of recognition and accountability.
Description
Discover a comprehensive engagement platform designed for hotels to enhance revenue, boost customer satisfaction, and foster loyalty throughout the entire guest experience. With commission-free upselling and pre-arrival surveys, both you and your guests can curate an ideal stay together. One-click upgrades increase your revenue before guests arrive, while simultaneously building their anticipation for their visit. The In-Stay feature serves as a dynamic feedback and messaging tool that allows for immediate service recovery and elevates satisfaction while guests are still present. Guests have the option to connect to WiFi or utilize a QR code to provide feedback or engage with you directly through SMS and WhatsApp regarding their experiences. Elegant single-page surveys dispatched immediately after their stay demonstrate your genuine concern for their feedback. Additionally, a comprehensive suite of analytics and reputation management resources empowers you to make informed strategic decisions, enhance guest satisfaction scores, and maintain your visibility on review platforms. Ultimately, this platform not only streamlines communication but also elevates the overall guest experience, ensuring memorable stays and repeated visits.
API Access
Has API
API Access
Has API
Integrations
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Fork
Google
Infor POS
Integrations
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Fork
Google
Infor POS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€100 per hotel per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Joombo
Founded
2020
Country
France
Website
joombo.co
Vendor Details
Company Name
Loopon
Founded
2007
Country
Sweden
Website
www.loopon.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Restaurant Marketing
Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label