Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Jonot brings walk-in queues and scheduled appointments into one customer flow. Visitors join a virtual queue from a QR code, web link or kiosk, then follow live queue progress and estimated waiting time on their phone. No customer app or account is required.
With Pro, customers book a service and available time online. Email verification, confirmations, reminders, calendar downloads and private booking-management links support the journey before the visit. Customers can cancel or reschedule within the permitted action windows.
The staff calendar shows reservations, while configurable service durations, preparation and cleanup buffers, opening hours, breaks and queue capacity shape availability. Staff serve reservations and walk-ins through the same desk, and public screens identify appointments by anonymous codes.
Use Jonot across multiple locations on existing tablets, computers and displays, with multilingual interfaces, custom branding, feedback and webhook integrations. Walk-in ticket operations can continue over a local network during a temporary internet outage. Reservations and booking management need an internet connection.
Description
Customers can easily join the queue by scanning a QR Code available at your storefront or visiting a designated web URL on their mobile devices, eliminating the need for any app downloads. They can simply utilize the built-in web browser on their phones to access the queue status page, which provides real-time updates about their position in line. Our QueuePad mobile application prioritizes social distancing, ensuring a safer environment for both customers and staff. The interface displays a list of customers currently waiting, along with their arrival times, estimated wait durations, and any pertinent notes about their requests. Additionally, by clicking on a phone icon, you can initiate a call or send an SMS to any customer in the queue. Customers can select from a range of services, each representing a separate queue, with a maximum of three services enabled at one time. The system is capable of sending automated SMS notifications to customers as they approach the Nth position in line, provided that you have a valid SMS Gateway API account and an active Wi-Fi connection. This feature helps keep customers informed without requiring them to physically wait on-site, enhancing their overall experience.
API Access
Has API
No
API Access
Has API
No
Integrations
webhooks.io
No
Pricing Details
$4.99/month
Starter plan $4.99/month for virtual queues. Pro plan $20.00/month adds reservations, online appointment booking and a staff calendar. Additional locations $5.00/month/location. Free 14 day trial.
Free Trial
Yes
Free Version
No
Pricing Details
$19.99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Jonot Oy
Founded
2026
Country
Finland
Website
jonot.io
Vendor Details
Company Name
QueuePad
Country
Philippines
Website
www.queuepad.com
Product Features
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
No
Contactless
Yes
Customer Surveys
Yes
Dashboard
Yes
For Banks
Yes
For Government
Yes
For Healthcare
Yes
For Restaurants
Yes
For Retail
Yes
SMS Marketing
No
Supports Multiple Counters
Yes
Virtual Queue
Yes
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Waitlist
Alerts/Notifications
Yes
Customer Database
Yes
For Restaurants
No
Prioritization
No
Public Waitlist
Yes
Reporting & Statistics
Yes
Self Check-in
No
Waiting Time Tracking
Yes
Waitlist Status Tracking
Yes