Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
JobWatch offers a comprehensive CRM that consolidates all your customer information, allowing you to gain a thorough and cohesive understanding of each account, contact, site, and contract. This system streamlines processes for your back office team, enabling them to retrieve customer data and histories almost immediately. As a result, calls can be handled quickly and efficiently, along with the booking of new jobs and the monitoring of all calls, tasks, and activities associated with each customer account. With JobWatch, managing contracts becomes effortless; you can create an unlimited number of job types tailored to specific customers, including their agreed-upon rates for labor, parts, delivery, and travel time. This functionality ensures precise billing and invoicing, safeguarding your revenue while enhancing customer satisfaction. Additionally, JobWatch CRM maintains a comprehensive history for each customer account, granting quick access to calls, tasks, activities, jobs, invoices, and various documents like completed job cards, thus facilitating better decision-making and improved service delivery.
Description
Instant OfficeView is a dynamic staff attendance board that refreshes in real-time without the need for server polling. It showcases the names and statuses of users actively using the application. With an optional presence detection feature, you can monitor who is engaging with their mouse or keyboard. Communication and messaging occur instantaneously. You can host virtual meetings where everyone can join from their desks. Instant OfficeView enhances your organization's customer service and client satisfaction levels. In numerous companies, the receptionist plays a vital role in making a positive first impression on clients. By providing real-time employee status updates, Instant OfficeView enables receptionists to manage phone calls more efficiently. Upon starting your computer, the application automatically sets your status to "In," and when you shut it down, it switches your status to "Out," indicating you are offline. A simple click allows you to adjust your status to "In," "Out," or "Busy," making it convenient to reflect your availability. Moreover, this seamless integration of status updates ensures that all team members are on the same page regarding their colleagues' availability.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$35 per user per month
Free Trial
No
Free Version
No
Pricing Details
$20.00
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Orbital Solutions
Country
Australia
Website
www.orbitalsolutions.com.au
Vendor Details
Company Name
OfficeView Software
Website
www.officeview.com
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
Yes
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
Yes
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No