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Description
JobWatch offers a comprehensive CRM that consolidates all your customer information, allowing you to gain a thorough and cohesive understanding of each account, contact, site, and contract. This system streamlines processes for your back office team, enabling them to retrieve customer data and histories almost immediately. As a result, calls can be handled quickly and efficiently, along with the booking of new jobs and the monitoring of all calls, tasks, and activities associated with each customer account. With JobWatch, managing contracts becomes effortless; you can create an unlimited number of job types tailored to specific customers, including their agreed-upon rates for labor, parts, delivery, and travel time. This functionality ensures precise billing and invoicing, safeguarding your revenue while enhancing customer satisfaction. Additionally, JobWatch CRM maintains a comprehensive history for each customer account, granting quick access to calls, tasks, activities, jobs, invoices, and various documents like completed job cards, thus facilitating better decision-making and improved service delivery.
Description
Instant OfficeView is a dynamic staff attendance board that refreshes in real-time without the need for server polling. It showcases the names and statuses of users actively using the application. With an optional presence detection feature, you can monitor who is engaging with their mouse or keyboard. Communication and messaging occur instantaneously. You can host virtual meetings where everyone can join from their desks. Instant OfficeView enhances your organization's customer service and client satisfaction levels. In numerous companies, the receptionist plays a vital role in making a positive first impression on clients. By providing real-time employee status updates, Instant OfficeView enables receptionists to manage phone calls more efficiently. Upon starting your computer, the application automatically sets your status to "In," and when you shut it down, it switches your status to "Out," indicating you are offline. A simple click allows you to adjust your status to "In," "Out," or "Busy," making it convenient to reflect your availability. Moreover, this seamless integration of status updates ensures that all team members are on the same page regarding their colleagues' availability.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$35 per user per month
Free Trial
Free Version
Pricing Details
$20.00
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Orbital Solutions
Country
Australia
Website
www.orbitalsolutions.com.au
Vendor Details
Company Name
OfficeView Software
Website
www.officeview.com
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce