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Description

Design and Management Systems is a technology firm that focuses on delivering IP Networks and related services tailored for businesses, educational institutions, and colleges. Our senior team's expertise and experience underpin our commitment to maintaining a reputation for analytical precision, extensive technical knowledge, and exceptional customer service. We strive to provide our clients with IP Networks and comprehensive solutions that enable them to enhance and manage their organizations effectively. At DMS, we take pride in our work and derive great satisfaction from accomplishing tasks to a high standard. Our primary goal is to ensure customer happiness, and we are dedicated to maintaining that satisfaction over time. When challenges arise, we respond swiftly and efficiently to resolve issues, utilizing all available resources to ensure our clients are satisfied with our personnel and service. Our proactive approach allows us to foster long-lasting relationships with our customers, further solidifying our standing in the industry.

Description

Many organizations encounter challenges when trying to achieve results with large-scale projects. At IVO, we are convinced that this can be changed for the better. This transformation is possible when a company collaborates with a top-tier technology implementation partner to seamlessly integrate the best technological solutions into their operations. Such collaboration leads to remarkable enhancements in business processes, enabling improved forecasting, planning, and scheduling, which ultimately reduces employee downtime, increases on-time deliveries, and minimizes capital expenditure on management. By focusing on operational efficiency and ensuring customer satisfaction, businesses can enjoy heightened customer loyalty alongside increased profitability. In essence, superior business performance is a reality, thanks to the digital transformation specialists at IVO. Our unparalleled industry expertise in the region positions us as the ideal partner for executing the most effective implementation of Field Service Cloud. In doing so, we not only optimize processes but also foster long-term success for our clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Design and Management Systems

Founded

2004

Country

United Kingdom

Website

www.jobflow.co.uk

Vendor Details

Company Name

IVO

Country

United States

Website

ivo.co.nz/tech-cx-the-ideal-customer-experience

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database Yes 
Contract Management No 
Customer Database No 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock Yes 
Work Order Management No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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