TechCX Description
Organizations often struggle to deliver results on large projects. IVO believes it doesn't have be this way. The company can get the best technology partner to bring the best technological solution to their business. This results in significant improvements to company processes. It allows employees to plan, forecast, and schedule more efficiently, as well as allowing them to deliver their products on time and with less capital. Two factors are combined to increase customer loyalty and profitability. The bottom line IVO's Digital Transformation experts bring you better business performance. We have unparalleled industry knowledge in the region and are uniquely qualified to support Field Service Cloud implementations.
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opsmanager
Optimizing business complexity requires an optimization strategy that instantly enhances growth and quality of services. This software integrates seamlessly with your business to enable you to do more. It provides better execution and insight into processes, while increasing client satisfaction and revenue growth. Operations Management (ops manager), the most powerful operations management software, is the best way to achieve a smooth business transition. It simplifies complex tasks and delivers top-notch services. This revolutionary software will change your work style and help you focus on your business. It allows you to access all the information you need from any location, at any time. You also have additional control over the entire business system, which helps you grow and achieve your goals. OPS technology is essential for any business to succeed and reach extraordinary heights.
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KSAVI Workforce
Ksavi Workforce field service management is a solution that improves employee productivity, lowers operating costs, and increases profitability for organizations that deliver services in the field. Our software allows real-time connectivity between mobile workers and the service center, increasing the number of jobs performed per day. Mobile asset management and optimal job scheduling increase customer satisfaction, which keeps the company's reputation high. Reduce the time spent on the ground. Real-time storage of task realization data. Your inventory assets should be available on-site. Access customer history and documentation online. During field activities, create inventory requirements. Get valuable feedback from customers. To meet your commitments, keep track of all appointments. To serve your customer, always send qualified and fully-equipped employees. SLA support can help you manage your requests.
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YourRadar is a cloud-based and fully customizable workforce management software that helps small service businesses increase efficiency and profitability.
All three types of managers and owners are responsible for the difficult task of scheduling and organizing the various tasks and jobs of employees. They must ensure that everything runs smoothly and be ready for anything. This includes making sure they have the right tools to reduce the time spent on tedious tasks and fix problems.
The person responsible for scheduling will be able to see if an employee is within or outside of their job completion time by creating job completion estimates. Instead of the employee being late for their next appointment due to lack of availability, the scheduler can see in real-time who is available and how far they are from another job. This will result in fewer phone calls and more effective actions.
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Integrations
No Integrations at this time
Company Details
Company:
IVO
Headquarters:
United States
Website:
ivo.co.nz/tech-cx-the-ideal-customer-experience
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Videos
Customer Support
Phone Support
Online
TechCX Features and Options
Field Service Management Software
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
TechCX User Reviews
Write a Review-
Is good for customer service and fast in communication and easily accessing with nice design and time saving and management keeping
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