Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Design and Management Systems is a technology firm that focuses on delivering IP Networks and related services tailored for businesses, educational institutions, and colleges. Our senior team's expertise and experience underpin our commitment to maintaining a reputation for analytical precision, extensive technical knowledge, and exceptional customer service. We strive to provide our clients with IP Networks and comprehensive solutions that enable them to enhance and manage their organizations effectively. At DMS, we take pride in our work and derive great satisfaction from accomplishing tasks to a high standard. Our primary goal is to ensure customer happiness, and we are dedicated to maintaining that satisfaction over time. When challenges arise, we respond swiftly and efficiently to resolve issues, utilizing all available resources to ensure our clients are satisfied with our personnel and service. Our proactive approach allows us to foster long-lasting relationships with our customers, further solidifying our standing in the industry.
Description
We handle everything from job scheduling and work order management to customer invoicing and automated marketing follow-ups, ensuring that all your needs are met. You can effortlessly schedule jobs, jot down notes, generate invoices, process payments, and oversee your technicians and their routes. Simplifying business management is our priority. With an emphasis on retaining clients, ServiceMonster's automated marketing features enable you to stay fresh in your customers' minds. Thanks to our mobile application, you can manage your entire operation from a smartphone or tablet, eliminating the need for paper and reducing clutter. Whether you're a sole proprietor or managing a larger fleet, ServiceMonster offers you the simplicity and control necessary for effective technician and schedule management. It guides you through each phase of a job, from preparation to completion, allowing you to collect customer signatures and process payments directly from your device. You have the power of your business data at your fingertips. Our comprehensive reporting and KPI dashboards provide you with constant insight into your business performance, ensuring you're always informed and ready to make decisions. With ServiceMonster, enhancing productivity and efficiency is just a tap away.
API Access
Has API
No
API Access
Has API
No
Integrations
FittleBug
No
Hatch
No
NiceJob
No
Quickwork
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$80 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Design and Management Systems
Founded
2004
Country
United Kingdom
Website
www.jobflow.co.uk
Vendor Details
Company Name
Principal Focus
Founded
2003
Country
United States
Website
www.servicemonster.net
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
No
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No