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Description
We are streamlining the process of receiving, prioritizing, and addressing resident requests over the phone, beginning with urgent maintenance issues.
Our system automatically ranks requests based on the escalation protocols established for your property. Once requests are prioritized, JobCall efficiently assigns them to your available staff through phone calls and text messages. You can easily monitor details, allocate staff, and prioritize the resolution of each emergency request made by residents captured in our system.
Dealing with the high volume of leasing inquiries and resident calls is a significant challenge for property managers. Often, property managers and their teams are engaged in tours, resolving resident concerns, or unavailable after hours, which can lead to missed calls and an overwhelming, disorganized voicemail inbox that requires time to manage. This can result in decreased leasing opportunities and diminished resident satisfaction, ultimately impacting the overall success of property management efforts. By addressing these issues effectively, we aim to enhance both the efficiency of property management and the experience of residents.
Description
The xPill PRO software suite provides a comprehensive and secure digital solution for managing medication distribution for residents in retirement homes. This innovative platform uniquely allows healthcare professionals to access a resident's medication list electronically and in real time, ensuring precise data management through collaboration between pharmacists and the care team. In addition to tracking medication administration, it seamlessly integrates with the Primmo Suite to facilitate resident information management and accurate billing processes. By connecting with the SyMO software suite, it enhances the overall quality of care provided to residents. Furthermore, the system promotes a paperless environment, streamlining both clinical and administrative workflows for staff members. Established in 1985, Hopem has emerged as a frontrunner in the development of property management software, constantly striving to deliver exceptional products that enhance property management efficiency and effectiveness. Our dedicated multidisciplinary team is committed to continuous improvement, ensuring that you receive the best tools to support your management needs.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Primmo
SyMO
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rex
Country
United States
Website
www.jobcall.com
Vendor Details
Company Name
Hopem
Founded
1985
Country
Canada
Website
hopem.com/en/xpill-pro/
Product Features
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management