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Description
We are streamlining the process of receiving, prioritizing, and addressing resident requests over the phone, beginning with urgent maintenance issues.
Our system automatically ranks requests based on the escalation protocols established for your property. Once requests are prioritized, JobCall efficiently assigns them to your available staff through phone calls and text messages. You can easily monitor details, allocate staff, and prioritize the resolution of each emergency request made by residents captured in our system.
Dealing with the high volume of leasing inquiries and resident calls is a significant challenge for property managers. Often, property managers and their teams are engaged in tours, resolving resident concerns, or unavailable after hours, which can lead to missed calls and an overwhelming, disorganized voicemail inbox that requires time to manage. This can result in decreased leasing opportunities and diminished resident satisfaction, ultimately impacting the overall success of property management efforts. By addressing these issues effectively, we aim to enhance both the efficiency of property management and the experience of residents.
Description
Your community members are heavily engaged with their smartphones, and your property should be as well. Mobile Doorman facilitates the transition from a basic web portal to a fully customizable, branded app that enhances interaction with residents on their mobile devices. With the introduction of Amenity Spacing, Mobile Doorman offers a solution for managing amenity reservations while adhering to social distancing guidelines. We believe that every community deserves the opportunity to confidently open their amenities and offices, which is why we're thrilled to present Amenity Spacing by Mobile Doorman—an innovative approach that allows your community to manage access to common areas at a comfortable pace. Additionally, our 1:1 Virtual Appointments, powered by Zoom, enable direct connections with residents straight from the Mobile Doorman app. This feature allows for real-time interactions for maintenance inquiries, leasing questions, and other important discussions. Ultimately, Mobile Doorman serves as a comprehensive mobile solution, uniquely tailored to match your property's branding and needs, fostering a seamless relationship with your residents.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Rex
Country
United States
Website
www.jobcall.com
Vendor Details
Company Name
ZEGO
Founded
2014
Country
United States
Website
www.mobiledoorman.com
Product Features
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
Yes
Event Management
Yes
Group Management
Yes
Ideation / Crowdsourcing
No
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Real Estate Property Management
Billing & Invoicing
No
Commercial Properties
Yes
Contact Management
Yes
Credit Check
No
Expense Management
No
Insurance Management
No
Landlord Database
No
Late Fee Calculation
No
Lease Management
Yes
Maintenance Management
Yes
Owner Portal
Yes
Payment Processing
Yes
Portfolio Management
Yes
Rent Tracking
Yes
Residential Properties
Yes
Tax Management
No
Tenant Database
No
Tenant Portal
Yes
Vacancy Tracking
No
Website Management
No
