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Description
We are streamlining the process of receiving, prioritizing, and addressing resident requests over the phone, beginning with urgent maintenance issues.
Our system automatically ranks requests based on the escalation protocols established for your property. Once requests are prioritized, JobCall efficiently assigns them to your available staff through phone calls and text messages. You can easily monitor details, allocate staff, and prioritize the resolution of each emergency request made by residents captured in our system.
Dealing with the high volume of leasing inquiries and resident calls is a significant challenge for property managers. Often, property managers and their teams are engaged in tours, resolving resident concerns, or unavailable after hours, which can lead to missed calls and an overwhelming, disorganized voicemail inbox that requires time to manage. This can result in decreased leasing opportunities and diminished resident satisfaction, ultimately impacting the overall success of property management efforts. By addressing these issues effectively, we aim to enhance both the efficiency of property management and the experience of residents.
Description
Simplify the responsibilities of property managers and enhance the living experience for residents with a comprehensive suite of software tools tailored for the multifamily, affordable housing, and condominium sectors. Utilize a cloud-based residential property management system to support both your residents and your operational needs. MRI provides solutions designed to cater to the distinct demands of managing multifamily units, affordable housing, and homeowner associations. Recognizing that each sector has its own unique challenges, MRI offers adaptable residential management software that ensures resident satisfaction, helps you meet your business objectives, and maintains your competitive edge. With cutting-edge property management and accounting software, you can efficiently handle everything from property marketing to compliance and lease renewals, equipping your team to enhance resident interaction and communication while strategically overseeing your entire property portfolio. By leveraging the MRI Living toolbox, you can significantly improve the well-being of residents, support your business effectively, and elevate your own management experience. This approach not only streamlines processes but also fosters a positive community atmosphere for all involved.
API Access
Has API
API Access
Has API
Integrations
MRI Software
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rex
Country
United States
Website
www.jobcall.com
Vendor Details
Company Name
MRI Software
Founded
1971
Country
United States
Website
www.mrisoftware.com/living/
Product Features
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Product Features
Real Estate Property Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management