Average Ratings 11 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

We're a freemium omnichannel communication platform for businesses with 11 channels to connect and more than 270k active users in all countries all over the world. Agents can access all chats, emails and calls from one Jivo app and your clients can get support via social media and increase your sales opportunities. We are integrated with Shopify, Wordpress, Wix, Bigcommerce, Tilda and many other big names in the industry. We feature chatbots, WhatsApp, Instagram and many other very important communication channels so your revenue can increase more and more. JivoChat is developed and localized for the English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian markets. We're ready to work in any country also with 24/7 support.

Description

Kluvan is an integrated cloud business suite designed for small and growing enterprises, offering a comprehensive range of tools that encompass accounting, CRM, inventory management, procurement, human resources, payroll, project management, field operations, bookings, and customer support all within a single platform. Its Books module efficiently handles tasks such as generating quotes and invoices, managing bills, conducting bank reconciliations, and preparing VAT returns specifically tailored for the UAE and Egypt. The system connects records to ensure seamless integration between customer inquiries and various workflows related to sales, delivery, and invoicing. Companies can opt for individual applications, specific bundles, or the full Kluvan One package, which includes dedicated employee and customer portals for various workflows. To cater to new organizations, Kluvan provides free Books Starter and HR Starter plans, alongside a 14-day trial for Kluvan One. Additionally, users can select from a diverse array of 11 interface languages, including English, Arabic, Urdu, Hindi, Bengali, Malayalam, French, Spanish, Portuguese, Turkish, and Indonesian, to suit their preferences. This multilingual support ensures that businesses can operate effectively in their preferred language environment, enhancing user experience and accessibility.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Telegram Yes 
WhatsApp Yes 
Amazon SES No 
Bitrix24 Yes 
Clear Ring Yes 
Desk Manager Yes 
Dooca Commerce Yes 
Easyflow Yes 
Ecwid Yes 
FullContact Yes 
InSales Yes 
Instagram Yes 
Jira Yes 
Jira Work Management Yes 
KonnectzIT Yes 
Slack Yes 
Taplink Yes 
Tray Corp Yes 
Wufoo Yes 
Zapier Yes 

Integrations

Telegram Yes 
WhatsApp Yes 
Amazon SES Yes 
Bitrix24 No 
Clear Ring No 
Desk Manager No 
Dooca Commerce No 
Easyflow No 
Ecwid No 
FullContact No 
InSales No 
Instagram No 
Jira No 
Jira Work Management No 
KonnectzIT No 
Slack No 
Taplink No 
Tray Corp No 
Wufoo No 
Zapier No 

Pricing Details

$19/month/user
https://www.jivochat.com/pricing/
Free Trial Yes 
Free Version Yes 

Pricing Details

$6/month
The Forms plan starts at about $6/month, billed annually, and includes the first 3 full users; monthly billing costs 20% more. Prices are in USD before tax; VAT is added where required. Books Starter and HR Starter are free forever. Every app has a 14-day free trial with no payment card.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

JivoSite

Founded

2012

Country

United States

Website

www.jivochat.com

Vendor Details

Company Name

BytesGlue

Founded

2024

Country

United Arab Emirates

Website

kluvan.com

Product Features

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
IVR / Voice Recognition Yes 

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution Yes 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management No 
Video Content No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management Yes 
Email Management Yes 
Knowledge Base No 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal No 
Social Media Integration Yes 
Surveys & Feedback No 
Virtual Assistant Yes 
Workflow Management No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Business Management

Billing & Invoicing No 
CRM No 
Employee Management No 
Financial Management No 
Inventory Management No 
Marketing Management No 
Order Management No 
Point of Sale (POS) No 
Project Management No 
Purchasing No 
Scheduling No 
Time & Expense Tracking No 
Training Management No 
Vendor Management No 

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