Average Ratings 5 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Jitsi offers a versatile open-source solution for video conferencing across multiple platforms, aiming to ensure that every video interaction, whether between two individuals or a group of up to 75, is of exceptional quality in both sound and visuals. Users can choose to develop their own extensive multi-user video conference application or utilize the existing tools provided by Jitsi, all of which are completely free, open-source, and compatible with WebRTC technology. Our offerings include applications for web, Android, iOS, React Native, and Electron, with easy installation available through Ubuntu and Debian packages that take only minutes. Users have the option to tailor their experience through configuration files or by modifying the underlying code. Many prominent companies in the WebRTC field have integrated Jitsi into their product offerings, and the reasons for this are clear: Jitsi Videobridge and its associated projects provide a secure, dependable, lightweight, and scalable conferencing solution that meets the demands of modern communication needs. In addition, the community surrounding Jitsi fosters innovation and collaboration, enhancing the overall user experience.

Description

Compunetix’s Video Call Center is a web solution built using dynamic WebRTC technology. It allows video connections with just one click, without the need for any downloads. Users can connect video from any device with support for PSTN audio integration to WebRTC. VCC provides call center functionality such as intelligent routing, multiple queues and call transfer. Security is a top priority. Support for encrypted video connections, and HIPAA compliance are available for telehealth apps. The platform can be deployed on a cloud-based system or as a dedicated solution. VCC's simple video interfaces simplify communication and streamline the experience for users. Other features include real time video call transfer and automated queuing. Real-time dashboards and reporting are also available. Multi-party calling capabilities, multi tenant support, call monitoring and advanced collaboration functionality like application sharing, file transfers, and chat are also available.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace
All-in-One Messenger
Axero
Axis LMS
GroupOffice
Jalios
Kamatera
Krock
Mattermost
MedEZ
OpenEduCat
Shift
Slack
TurboHire
Twake
Univention Corporate Server
callstats.io
eXo Platform
evolCampus
hubs101

Integrations

AWS Marketplace
All-in-One Messenger
Axero
Axis LMS
GroupOffice
Jalios
Kamatera
Krock
Mattermost
MedEZ
OpenEduCat
Shift
Slack
TurboHire
Twake
Univention Corporate Server
callstats.io
eXo Platform
evolCampus
hubs101

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Jitsi

Founded

2003

Country

France

Website

jitsi.org

Vendor Details

Company Name

Compunetix

Founded

1968

Country

United States

Website

www.compunetix.com/unified-collaboration/video-conferencing/video-call-center/

Product Features

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Alternatives

Alternatives

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