Average Ratings 0 Ratings
Average Ratings 5 Ratings
Description
Atlassian's Jira Product Discovery is an innovative tool designed explicitly for product management, enabling teams to effectively capture, organize, prioritize, and align their product ideas and insights prior to development. This tool serves as a centralized platform to systematically collect opportunities, gather user feedback, compile feature requests, and analyze market data all in one location. Users can visualize and evaluate concepts using customizable fields and prioritization methods, create and distribute roadmaps to maintain stakeholder alignment, and solicit feedback through reactions, comments, and voting mechanisms. The direct integration with Jira Software allows teams to effortlessly connect prioritized ideas to their development tasks, such as epics and issues, without the hassle of switching between different tools. This integration minimizes context-switching and ensures that the rationale behind each piece of work remains clear as it transitions into engineering execution. Ultimately, Jira Product Discovery streamlines the entire product management process, enhancing team collaboration and efficiency.
Description
All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise.
- Community Feedback Software
This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps.
Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences.
-Help Desk for Ticketing
The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.
API Access
Has API
API Access
Has API
Integrations
Jira
Azure DevOps
Confluence
DeepL
Facebook Messenger
Google Play
Google Workspace
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Integrations
Jira
Azure DevOps
Confluence
DeepL
Facebook Messenger
Google Play
Google Workspace
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Pricing Details
$10 per month
Free Trial
Free Version
Pricing Details
$149.00/month/ 2 Agents
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Atlassian
Founded
2002
Country
Australia
Website
www.atlassian.com/software/jira/product-discovery
Vendor Details
Company Name
UseResponse
Founded
2012
Country
United States
Website
www.useresponse.com
Product Features
Idea Management
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Idea Management
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal