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Description
Jinbox empowers financial institutions and solution providers to streamline and automate various processes, including sales, procurement, and innovation. The Jinbox Knowledge Management Platform enables users to extract valuable insights from sales data, ensuring that this information is available at the most opportune moments while facilitating the reuse of a comprehensive knowledge base to enhance future sales endeavors. This platform serves as a holistic solution designed to expedite sales administration tasks while effortlessly constructing a corporate knowledge repository. By tapping into the enterprise data lake, it transforms raw data into actionable knowledge through advanced AI algorithms. Leverage your internal resources and data to quickly and effectively respond to client inquiries, while effortlessly generating a well-organized knowledge base. Additionally, Empower, a tablet application and digital platform, employs a groundbreaking method to create urban layout scenarios that are informed by community input, ensuring that residents' voices are considered in the planning process. This synergy between Jinbox and Empower illustrates the commitment to integrating innovative technologies with user-centered design for enhanced operational efficiency.
Description
ProProfs Knowledge Base serves as a powerful knowledge management tool designed to create easily searchable online FAQs, enhancing customer service and minimizing ticket volumes. This platform centralizes access to a wide array of files, documents, and instructional articles, allowing users to reach them from various devices and platforms. Organizations can seamlessly disseminate crucial information to train their sales, customer service, and support personnel effectively. Furthermore, it acts as a valuable resource for onboarding new employees, familiarizing them with company protocols and procedures. By significantly boosting productivity, ProProfs Knowledge Base enables both employees and customers to swiftly locate the information they seek, regardless of time or location. Additionally, this software alleviates the repetitive task of answering frequently asked questions, streamlining communication and efficiency within the organization. Ultimately, it enhances overall operational effectiveness by ensuring that knowledge is readily available when needed.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Google Analytics
Jira
Jira Work Management
LiveChat
Olark
Salesforce Essentials
SnapEngage
Tidio
Wufoo
Integrations
Freshdesk
Google Analytics
Jira
Jira Work Management
LiveChat
Olark
Salesforce Essentials
SnapEngage
Tidio
Wufoo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$6 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Jinbox
Founded
2011
Country
Switzerland
Website
www.jinbox.com
Vendor Details
Company Name
ProProfs
Founded
2006
Country
United States
Website
www.proprofs.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support