Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Engage with your website visitors through chat, which is the most effective way to assist your customers. This method is significantly quicker than traditional email and far more productive than phone conversations. Avoid leaving your customers feeling dissatisfied; opt for Live Chat 3 today. This tool is designed to work seamlessly across all mobile devices, allowing you to log in and respond to inquiries from virtually any smart mobile device you can think of. Additionally, fully native applications for both iOS and Android are available at no extra cost as part of your license. With automatic push notifications, text messages, and email reminders, operators will always be available when clients require assistance. Live Chat 3 offers integration with three SMS services—Twilio, Plivo, or Nexmo—alongside a free email reminder option. You can easily incorporate Live Chat 3, including its group chat feature, into any website and tailor it to fit your specific web design. The widgets provided are fully responsive and optimized for mobile, ensuring a modern and swift experience for both your customers and operators while enhancing overall satisfaction. By choosing Live Chat 3, you not only improve your customer support but also streamline communication on your platform.

Description

Olark Live Chat is an online platform designed to facilitate real-time communication between businesses and their customers directly via their websites. This tool provides an efficient means for engaging with website visitors, integrating seamlessly with customer relationship management (CRM) systems, eCommerce solutions, and Help Desk applications, all of which offer valuable insights into customer behavior. Notable features encompass team management capabilities, automated messaging options, searchable chat transcripts, instant reporting, and additional functionalities. Moreover, Olark Live Chat includes features such as chat monitoring, targeted interactions, and a comprehensive analytics suite to further enhance user experience and business operations. With its range of tools, Olark empowers businesses to foster better customer relationships and improve service efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Measure
Cayzu
ClinchPad
Cyfe
Enchant
Forcemanager
Help Scout
LearnWorlds
Proposify
Qwilr
Routee
SalezShark
Shift
Shift4Shop
Shopify
Snowplow Analytics
Stackpile
Vervemail
Vtiger Help Desk
tradeit

Integrations

Adobe Marketo Measure
Cayzu
ClinchPad
Cyfe
Enchant
Forcemanager
Help Scout
LearnWorlds
Proposify
Qwilr
Routee
SalezShark
Shift
Shift4Shop
Shopify
Snowplow Analytics
Stackpile
Vervemail
Vtiger Help Desk
tradeit

Pricing Details

$30 one-time payment
Free Trial
Free Version

Pricing Details

$17.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

JAKWEB

Founded

2009

Country

Switzerland

Website

www.jakweb.ch

Vendor Details

Company Name

Olark

Founded

2009

Country

United States

Website

www.olark.com

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

CareColl Reviews

CareColl

Intellial Solutions

Alternatives

Lime Connect Reviews

Lime Connect

Lime Connect (formerly Userlike)