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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

JRNY is the customer relationship management tool developed by BetterQA specifically designed for service teams that prioritize maintaining context with every interaction. With all essential elements like contacts, deal stages, messages, notes, and complete activity history conveniently accessible in one location, users can find crucial information quickly without sifting through layers of menus. What distinguishes JRNY from standard CRMs is its ability to track accounts for buying indicators, including job postings, funding events, and product launches, while scoring opportunities on a scale from 0 to 100. Additionally, it features a built-in reply assistant that generates follow-up messages tailored to the conversation's history rather than relying on generic templates, enhancing personalized communication with clients. This tailored approach not only improves engagement but also fosters stronger relationships by ensuring that service teams are always informed and connected.

Description

Zivux.ai is an affordable CRM solution tailored for small and medium enterprises in India and the Middle East. It features eight interconnected modules: Lead Management (which encompasses capturing, qualifying, and distributing leads), Pipeline Management (that handles deal stages, forecasting, and win/loss analysis), Sales Activity (covering calls, meetings, follow-ups, and active pursuits), Marketing & Campaign Engine (including email, WhatsApp communications, broadcasts, and lead nurturing), Customer Support (which manages tickets, SLA tracking, and a knowledge base), Task Management (that allows for assignments, deadlines, and automation), Reports & Dashboards (featuring over ten live charts for conversion rates, aging, agent performance, source distribution, missed follow-ups, and priority allocation), and HR & Attendance (providing geo-tagged clock in/out capabilities, leave management, and monthly reporting). It offers role-based access for different positions such as Manager, Salesperson, and Engineer. Furthermore, it seamlessly integrates with the native WhatsApp Business API, provides a RESTful API for easy ERP and website integrations, and ensures data security with an AES-encrypted layer. This versatile CRM has already been implemented in countries like India, Egypt, and Oman, showcasing its adaptability and effectiveness in various markets.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

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Integrations

Facebook
WhatsApp

Integrations

Facebook
WhatsApp

Pricing Details

€29
Free Trial
Free Version

Pricing Details

$30 per month (5 users)
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BetterQA

Founded

2018

Country

Romania

Website

betterqa.co

Vendor Details

Company Name

Proeffico Solutions Pvt Ltd

Founded

2019

Country

India

Website

zivux.ai

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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Alternatives

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