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Average Ratings 0 Ratings
Description
JAMS Incident Management ensures that the appropriate individual responds promptly when an issue arises. Notifications escalate via various channels such as voice calls, SMS, push notifications, email, Microsoft Teams, and Slack until someone acknowledges the alert, which helps teams prevent missed notifications and lengthy outages. It is compatible with any team and technology stack, receiving alerts from monitoring systems, emails, webhooks, or its API, while autonomously managing paging and escalation processes. Although JAMS Scheduler is optional, teams utilizing it can seamlessly generate incidents from job failures, transforming a failed job into an immediate alert without needing manual intervention. This solution effectively bridges the gap between identifying a failure and notifying the right person by converting raw alerts into phone calls and escalating notifications for clear acknowledgment. Additionally, it offers the capability to monitor the health of JAMS Windows services directly on the host through a lightweight connector agent, ensuring health checks persist even if the JAMS REST API becomes unavailable. This functionality ultimately enhances operational efficiency and reduces response times during critical incidents.
Description
Uptime Tracker provides continuous monitoring for websites, APIs, servers, and scheduled tasks, verifying failures before alerting users to differentiate between actual outages and temporary network issues. The platform is capable of performing checks for HTTP(S), keywords, SSL certificates, TCP ports, DNS records, ping, domain expiration, authenticated API tests with JSON validations, multi-step API workflows, gRPC, SMTP, IMAP, and cron job and backup heartbeat monitoring. Alerts can be configured to be sent through various channels, including email, SMS, Slack, Microsoft Teams, Discord, Telegram, Google Chat, PagerDuty, Pushover, ntfy, Gotify, Mattermost, Rocket.Chat, and webhooks, while also incorporating on-call schedules and escalation procedures. Additionally, the service offers features like incident timelines, maintenance windows, detailed reports, and custom domain-hosted status pages. It caters to a wide range of users, including individuals, developers, SaaS teams, agencies, freelancers, online retailers, and small enterprises, enabling them to effectively monitor their services and maintain communication about availability. A complimentary plan allows for two monitors, with premium options starting at $9 monthly, making it accessible for various needs. Ultimately, Uptime Tracker stands out as a versatile tool that ensures users stay informed about their service status at all times.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Microsoft Teams
Yes
Slack
Yes
Apple Calendar
No
Azure Monitor
Yes
Discord
No
GitHub Actions
No
Google Calendar
No
Google Chat
No
JAMS Scheduler
Yes
Jenkins
No
Integrations
Microsoft Teams
Yes
Slack
Yes
Apple Calendar
Yes
Azure Monitor
No
Discord
Yes
GitHub Actions
Yes
Google Calendar
Yes
Google Chat
Yes
JAMS Scheduler
No
Jenkins
Yes
Pricing Details
$6/user
Starter - $6/user (up to 25)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Free Trial
Yes
Free Version
Yes
Pricing Details
$9/month
Free plan: $0/month, with 2 monitors, 5-minute checks, 5 heartbeat monitors, and 1 public status page. Pro: $9/workspace/month or $90/workspace/year, with 10 monitors, 60-second checks, 2 seats, and 3 projects. Team: $49/workspace/month or $490/workspace/year, with a 14-day free trial. SMS uses prepaid credit. Prices are in USD and exclude tax.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
JAMS Software
Founded
1987
Country
United States
Website
jamsscheduler.com/incident-management
Vendor Details
Company Name
Uptime Tracker
Founded
2026
Country
Bulgaria
Website
uptimetracker.live
Product Features
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
Product Features
Website Monitoring
Availability Testing
No
Event Logs
No
Event-Based Notifications
No
FTP Monitoring
No
Mail Server Monitoring
No
Maintenance Scheduling
No
Performance Metrics
No
Real Time Monitoring
No
Transaction Monitoring
No
Uptime Reporting
No