Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

JAMS Incident Management ensures that the appropriate individual responds promptly when an issue arises. Notifications escalate via various channels such as voice calls, SMS, push notifications, email, Microsoft Teams, and Slack until someone acknowledges the alert, which helps teams prevent missed notifications and lengthy outages. It is compatible with any team and technology stack, receiving alerts from monitoring systems, emails, webhooks, or its API, while autonomously managing paging and escalation processes. Although JAMS Scheduler is optional, teams utilizing it can seamlessly generate incidents from job failures, transforming a failed job into an immediate alert without needing manual intervention. This solution effectively bridges the gap between identifying a failure and notifying the right person by converting raw alerts into phone calls and escalating notifications for clear acknowledgment. Additionally, it offers the capability to monitor the health of JAMS Windows services directly on the host through a lightweight connector agent, ensuring health checks persist even if the JAMS REST API becomes unavailable. This functionality ultimately enhances operational efficiency and reduces response times during critical incidents.

Description

Orna stands out as an exceptionally user-friendly platform for managing cyber incidents and case management, complete with round-the-clock access to subject matter experts and over 200 integrations. It continuously monitors the entire infrastructure for attacks and anomalies, categorizing them based on their source, relevance to incidents, and criticality, while enhancing this information with threat intelligence from 28 different sources. The AI capabilities of ORNA not only assess the threats but also gauge the severity of the resulting incidents and identify the impacted assets. Its intuitive, color-coded dashboards facilitate a comprehensive breakdown of attacks by asset, type, technique, and timing, thereby accelerating operational efficiency. Additionally, ORNA offers secure and customizable SMS and email notifications tailored to the roles, sources, and severity levels of team members to prevent alert fatigue. In the event of an attack, the ability to take rapid and effective action is crucial; ORNA ensures that all alerts can be seamlessly escalated into incidents with just one click. This streamlined approach not only enhances response times but also empowers teams to respond to threats with unparalleled efficiency and clarity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure
Amazon Web Services (AWS)
Azure Monitor
Cisco CX Cloud
Docker
ESET Cyber Security
GitLab
Grandstream Wave
JAMS Scheduler
McAfee Total Protection
Microsoft 365
Microsoft Teams
Python
RSA SecurID
ServiceNow
Slack
Sophos Cloud Native Security
WordPress
Zendesk
ownCloud

Integrations

Microsoft Azure
Amazon Web Services (AWS)
Azure Monitor
Cisco CX Cloud
Docker
ESET Cyber Security
GitLab
Grandstream Wave
JAMS Scheduler
McAfee Total Protection
Microsoft 365
Microsoft Teams
Python
RSA SecurID
ServiceNow
Slack
Sophos Cloud Native Security
WordPress
Zendesk
ownCloud

Pricing Details

$6/user
Starter - $6/user (up to 25)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Free Trial
Free Version

Pricing Details

$833 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

JAMS Software

Founded

1987

Country

United States

Website

jamsscheduler.com/incident-management

Vendor Details

Company Name

Orna

Country

Canada

Website

www.orna.app/

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Product Features

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Alternatives

SIGNL4 Reviews

SIGNL4

Derdack

Alternatives

Opsgenie Reviews

Opsgenie

Atlassian
D3 Smart SOAR Reviews

D3 Smart SOAR

D3 Security