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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

JAMS Incident Management ensures that the appropriate individual responds promptly when an issue arises. Notifications escalate via various channels such as voice calls, SMS, push notifications, email, Microsoft Teams, and Slack until someone acknowledges the alert, which helps teams prevent missed notifications and lengthy outages. It is compatible with any team and technology stack, receiving alerts from monitoring systems, emails, webhooks, or its API, while autonomously managing paging and escalation processes. Although JAMS Scheduler is optional, teams utilizing it can seamlessly generate incidents from job failures, transforming a failed job into an immediate alert without needing manual intervention. This solution effectively bridges the gap between identifying a failure and notifying the right person by converting raw alerts into phone calls and escalating notifications for clear acknowledgment. Additionally, it offers the capability to monitor the health of JAMS Windows services directly on the host through a lightweight connector agent, ensuring health checks persist even if the JAMS REST API becomes unavailable. This functionality ultimately enhances operational efficiency and reduces response times during critical incidents.

Description

Klarops offers managers and leaders a smart way to stay informed about their teams’ health and productivity without invasive check-ins or complex dashboards. By continuously monitoring activity across individuals and teams, Klarops generates insightful reports sent daily, weekly, and monthly, highlighting engagement, burnout risks, and productivity issues. Instead of searching for problems, managers receive automated alerts when key metrics slip, allowing timely intervention. The platform also includes an AI assistant for quick queries, such as deadline tracking or team performance summaries. Integration with Slack means all important updates and alerts arrive right in your existing workflow. Klarops operates quietly in the background, providing a clear and honest view of your workforce’s state. This empowers leaders to make data-driven decisions that foster healthier, more productive teams. With Klarops, you can lead with confidence and care, without the hassle of micromanagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
Azure Monitor
JAMS Scheduler
Microsoft Azure
Microsoft Teams
PowerShell
Python
ServiceNow
Zendesk

Integrations

Slack
Azure Monitor
JAMS Scheduler
Microsoft Azure
Microsoft Teams
PowerShell
Python
ServiceNow
Zendesk

Pricing Details

$6/user
Starter - $6/user (up to 25)
Professional - $16/user (up to 50)
Enterprise - Unlimited users (Contact Us)
Free Trial
Free Version

Pricing Details

$10/user/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

JAMS Software

Founded

1987

Country

United States

Website

jamsscheduler.com/incident-management

Vendor Details

Company Name

Klarops

Founded

2024

Country

Canada

Website

www.klarops.com

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Product Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

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