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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our goal is to simplify business management for retailers through innovative software tools that promote growth. J3 offers comprehensive retail management solutions that go beyond traditional expectations. More than just robust point-of-sale software, we provide a complete package that includes remote inventory management with specialized controls for pricing, purchasing, and receiving, all in real time. Additionally, seamless integration with QuickBooks is included as standard with our service. Since our inception in 1993, we have been dedicated to creating solutions tailored specifically for retailers. The J3 total solution empowers you by offering straightforward and precise management of your inventory, enabling you to work from anywhere with ease and efficiency. Ultimately, we aim to revolutionize how retailers operate by putting the tools they need right at their fingertips.

Description

Empower your customer service representatives to remain engaged no matter their location. By fostering a motivated and enthusiastic remote team, you can ensure that every interaction with customers feels personal and genuine. With the use of Stella Connect, you can maintain high standards in customer service and effectively coach your agents from any setting, distancing them from traditional contact center environments. This platform enhances agent engagement and boosts performance for remote customer service teams. Agents face unexpected challenges daily, but their effectiveness should always be predictable and reliable. Strengthen the connection among remote teams with tailored dashboards, open channels for feedback, and individualized coaching sessions. While negative feedback is sometimes inevitable, Medallia’s Agent Connect offers agents the opportunity to make improvements and seek assistance proactively. By providing agents with real-time insights, you can place them in control of their performance and growth. This approach not only benefits agents but also leads to increased customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Blotout
Dixa
Enterpret
Meltano
Pandium
Pathlight
QuickBooks Online
Topbox
Zoho Directory

Integrations

Blotout
Dixa
Enterpret
Meltano
Pandium
Pathlight
QuickBooks Online
Topbox
Zoho Directory

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

J3 POS

Founded

1993

Country

United States

Website

www.j3pos.biz

Vendor Details

Company Name

Medallia

Founded

2001

Country

United States

Website

stellaconnect.com

Product Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Alternatives

Stella Connect Reviews

Stella Connect

Medallia

Alternatives

Paladin POS Reviews

Paladin POS

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