Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Deliver the perfect message to the appropriate device at the ideal moment using Iterable, a highly regarded platform for growth marketing and user engagement. This innovative tool provides genuine omni-channel relevance at scale, allowing B2C marketers to send personalized communications tailored to individual users across various channels. By leveraging real-time customer data, Iterable empowers marketers to craft targeted messages and execute campaigns seamlessly. Additionally, the platform features an easy-to-use Workflow Studio for creating automated marketing campaigns. With capabilities that support a wide array of marketing strategies across all available channels, Iterable is designed to enhance user engagement effectively.

Description

Businesses are taking proactive measures to improve their Customer Experience strategy by monitoring, managing, and coordinating every touchpoint between customers and the organization throughout their journey. The primary objective is to enhance these interactions from the customer's viewpoint, thereby promoting loyalty among clients. With customer support now spanning various platforms such as web chat, SMS, and social media, it has become essential to provide a unified and consistent experience across all channels. The Consilium customer experience management (CEM) solution, known as UniAgent™, creates an ideal framework for effectively overseeing each interaction while delivering a seamless Omni-channel experience to customers. UniAgent™ enables you to choose the most appropriate channel at the right moment, utilizing all pertinent information and context to create a distinctive and tailored experience throughout the customer’s journey. By integrating these capabilities, organizations can not only meet but exceed customer expectations, ultimately leading to stronger relationships and increased satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

1Flow
Airbyte
AtData
Cartful
Causal
Chamaileon
Crossing Minds
Digioh
Extole
Lexer
SAP Cloud Platform
Salesforce
ServiceNow
Simon AI
Skypoint AI Platform
Sugar Connect
X (Twitter)
Xplenty
Y42
eGain Chat

Integrations

1Flow
Airbyte
AtData
Cartful
Causal
Chamaileon
Crossing Minds
Digioh
Extole
Lexer
SAP Cloud Platform
Salesforce
ServiceNow
Simon AI
Skypoint AI Platform
Sugar Connect
X (Twitter)
Xplenty
Y42
eGain Chat

Pricing Details

$500.00/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Iterable

Founded

2013

Country

United States

Website

www.iterable.com

Vendor Details

Company Name

Consilium Software

Founded

2007

Country

Singapore

Website

consiliuminc.com/product/UniAgent-crm-cti-connector

Product Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Alternatives

Alternatives

KONDESK Reviews

KONDESK

KONZE Enterprise Pty Ltd
Delivra  Reviews

Delivra

Delivra
Cloudphoney Reviews

Cloudphoney

ITECHDOMAIN.COM