Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Customers dread waiting in line. Research indicates that long waits at the checkout significantly contribute to dissatisfaction among shoppers in retail environments. On the flip side, having minimal wait times—and the anticipation of such—plays a crucial role in fostering customer loyalty and increasing spending. Effective queue management focuses on optimizing the roles of checkout and customer service personnel to enhance both customer satisfaction and business profitability. As competition from online shopping continues to grow, it becomes increasingly essential for physical grocery stores to provide an exceptional in-store experience. Our extensive experience with queue management systems across countless supermarkets globally has demonstrated that minimizing checkout wait times can yield numerous additional benefits for businesses. When shoppers feel assured of a swift and effortless service, they are not only more likely to visit a store initially but are also inclined to spend more time exploring various products. In turn, this boosts overall customer engagement and enhances the likelihood of repeat visits.

Description

Leyline has developed a kiosk specifically for managing queues, which is not only aesthetically pleasing and straightforward to operate but also designed with accessibility in mind for individuals with special needs, along with extensive customization options to align with your brand identity. Their innovative digital signage system, known as “Ambient,” empowers users to display various content types while also facilitating the creation of engaging interactive features for customers. Why limit ticket designs to just numbers? You can incorporate a logo, pertinent text, a QR code, or even a sudoku puzzle if you wish. Additionally, customers have the option to schedule appointments in advance using the integrated booking module or by utilizing the Leyline API to craft a personalized solution. For events such as exhibitions, Leyline offers versatile portable options, including mobile printers and registration without the need for a printer, along with accompanying mobile applications. The system boasts an ergonomic interface with visually soothing colors, extensive features, and allows for customization through an admin panel, giving you the ability to select the specific functions your staff requires. With such a comprehensive range of functionalities, Leyline ensures that both organizers and attendees have a seamless experience.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cohesion Yes 
ICONICS' Intelligent Building Software (IBSS) Yes 
Synergy eCase Yes 

Integrations

Cohesion No 
ICONICS' Intelligent Building Software (IBSS) No 
Synergy eCase No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€75 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IRISYS

Founded

1996

Country

United Kingdom

Website

www.irisys.net/queue-management

Vendor Details

Company Name

Leyline

Founded

2016

Country

Latvia

Website

leyline.li/solution.html

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Alternatives

Alternatives

FastServ Reviews

FastServ

SEDCO
ScanQueue Reviews

ScanQueue

Tugadot Pty Ltd
Queaxis Reviews

Queaxis

Uninand Technologies