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Description
InvGate Service Management, a reliable asset management and help desk solution, was created to optimize IT services and provide IT support. InvGate Service Management has the easiest to use and most intuitive user interface. It offers a multi-departmental solution for service fulfillment with federated assets management capabilities. This allows seamless integration between asset requests and service requests. InvGate Service Management includes a drag-and drop graphical workflow builder. It also features 100% code-free configuration and custom dashboards.
Description
Digital Asset Management (DAM) plays a crucial role in achieving success in the contemporary landscape filled with rich media. By leveraging its capabilities across all departments, organizations can equip every team with effective resources for the organization and retrieval of digital assets. This system supports an unlimited number of users, administrators, and groups, with a straightforward setup that spans multiple departments. It also allows for the segregation of users, storage, and content, enabling administrators to preview access for any user group. With Enterprise solutions, the platform offers unlimited federated accounts, along with customizable rights tagging and embeddable rights statements. Furthermore, users can attach contracts and releases and agree to terms upon uploading content, with rights status being filterable and all assignments manageable through simple drag-and-drop features. CI HUB acts as a versatile connector application, seamlessly integrating DAM systems with user-friendly software such as Adobe Creative Cloud and Google Workspace, while providing searchable and browsable access to your digital assets. Additionally, by utilizing Mediagraph's plugin, organizations can directly connect multiple Lightroom Classic catalogs to a MediaGraph account, ensuring that the entire organization can tap into a library reminiscent of Lightroom's functionality. This connectivity not only enhances collaboration but also streamlines workflows across diverse teams, ultimately fostering a more efficient and productive environment.
API Access
Has API
API Access
Has API
Integrations
Adobe InDesign
Adobe Lightroom
Adobe Photoshop
Adobe Premiere Pro
CI HUB
Gmail
Google Workspace
Microsoft Outlook
Microsoft Teams
Workativ Assistant
Integrations
Adobe InDesign
Adobe Lightroom
Adobe Photoshop
Adobe Premiere Pro
CI HUB
Gmail
Google Workspace
Microsoft Outlook
Microsoft Teams
Workativ Assistant
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
InvGate
Founded
2004
Country
United States
Website
www.invgate.com
Vendor Details
Company Name
MediaGraph.io
Founded
2010
Country
United States
Website
www.mediagraph.io
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
Digital Asset Management
Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management
