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Description
IntuitiveStay is a guest feedback and staff wellbeing platform built for independent hospitality businesses including hotels, restaurants, cafes, bars, pubs, B&Bs and Airbnb hosts.
The platform solves two problems operators face daily: finding out about bad guest experiences only after a public review is posted, and losing staff before understanding why.
GUEST FEEDBACK AND REPUTATION MANAGEMENT
Guests scan a property QR code to leave private feedback in under 60 seconds. Low scores trigger instant red alert emails so operators can recover the situation before it reaches Google or TripAdvisor. High scores prompt guests toward public reviews automatically. All feedback feeds into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric built around Resilience, Empathy, Anticipation and Recognition.
STAFF WELLBEING AND RETENTION
SpeakEasy sends monthly anonymous surveys to hospitality teams and measures sentiment across six areas: pressure, recognition, psychological safety, wellbeing, culture and growth. Scores are shown only at team level and only once five or more responses are collected. Flight risk detection identifies declining areas before they become resignations.
DASHBOARD AND ANALYTICS
Operators access real-time GCS scores, AI Daily Summary, Guest Voice Cloud, Pillar Trends, City Leaderboard and Red Alert Analytics from a single dashboard. HomeHost users can track private scores against their live Airbnb public rating and monitor Superhost status in real time.
SERVICE SIGNATURE
Hospitality staff can earn a verified emotional intelligence credential built from genuine guest nominations. Credentials are portable and belong to the staff member permanently.
PRICING
Free plan available. Paid plans start at £27.99
Description
SuitePad is a prestigious digital guest engagement solution tailored for the hospitality sector that revolutionizes the way guests connect with hotel amenities by merging a digital guest directory, room service booking, spa or dining reservations, internal and external calls, TV control, messaging, quick feedback options, and tailored push notifications, all available through a dedicated tablet or personal devices throughout their stay. This innovative platform functions as a digital concierge, replacing outdated paper guides, phones, and remote controls with a sleek, cloud-based interface that seamlessly integrates with property management systems, enables centralized content management for multiple locations, and offers features for updating information and analyzing guest interactions effectively. Among its various offerings, SuitePad boasts the Stay Manager for a tailored experience, options for sustainability like opting out of daily housekeeping, alongside entertainment and application integrations that enhance the overall guest experience. With its comprehensive features, SuitePad not only streamlines hotel operations but also significantly enriches the guest experience, making stays more enjoyable and efficient.
API Access
Has API
API Access
Has API
Integrations
Cloudbeds
Guesty
Hostfully
Hostway
Lightspeed Restaurant
Lodgify
Mews
OwnerRez
RotaCloud
Zapier
Integrations
Cloudbeds
Guesty
Hostfully
Hostway
Lightspeed Restaurant
Lodgify
Mews
OwnerRez
RotaCloud
Zapier
Pricing Details
$31.99
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IntuitiveStay
Founded
2026
Country
United Kingdom
Website
www.intuitivestay.com
Vendor Details
Company Name
SuitePad
Founded
2012
Country
Germany
Website
www.suitepad.de/
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
