Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Upgrading your on-premise business phone system through SIP Trunks not only enhances flexibility but also reduces telephony expenses. You can either modernize your current phone infrastructure or save enough to invest in a brand-new system. Most contemporary phone systems seamlessly integrate with SIP Trunking without any need for additional hardware. Our Partners collaborate closely to facilitate all aspects of setup and migration. Reduce your costs with lower rates for long-distance, toll-free, and international calls. By utilizing Intermedia's robust enterprise-grade data centers, you can safeguard your operations against local outages. Traditionally, customers incur costs based on a per-line charge for physical phone lines originating from their central office, leading to significant expenditures. The initial investment is substantial, and the costs associated with adding more lines for growth can be prohibitive. However, SIP Trunking allows phone calls to be transmitted over the internet, fundamentally changing the cost structure and flexibility of business communications. This shift not only streamlines operations but also positions businesses for future scalability and efficiency.
Description
Microtalk is a leading provider of cloud communication services that help businesses of all sizes simplify their voice and connectivity needs. Its Cloud Phone System supports office, home, and remote work setups, offering IVR, secure call recording, team call queues, and WebRTC integration for seamless online calling. For larger operations, Microtalk’s Contact Centre solutions deliver high-performance VoIP trunks, skills-based routing, toll-free numbers, and a cloud-hosted predictive dialer to boost customer service efficiency. Businesses can also leverage Microtalk’s business-grade fibre internet, which supports speeds up to 10Gb with SD-WAN and MPLS integration for resilience. SMS solutions add further flexibility, allowing companies to launch mass texting campaigns, manage opt-outs automatically, and monitor performance in real time. With over 10,000 customers in 15 countries since 2008, Microtalk has built a reputation for reliable, innovative, and affordable communication technology. Its solutions require no capital investment, offering predictable per-user costs for easy scalability. Backed by 24/7 support and an in-house R&D team, Microtalk ensures continuous improvement and tailored solutions for every client.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Bigin by Zoho CRM
No
HubSpot CRM
No
Microsoft 365
Yes
Microsoft Outlook
Yes
Salesforce
No
Integrations
Bigin by Zoho CRM
Yes
HubSpot CRM
Yes
Microsoft 365
No
Microsoft Outlook
No
Salesforce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$20/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Intermedia Cloud Communications
Founded
1995
Country
United States
Website
www.intermedia.com/products/sip-trunking
Vendor Details
Company Name
Microtalk Europe Limited
Founded
2008
Country
United Kingdom
Website
microtalk.co.uk
Product Features
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Product Features
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
No
Database
Yes
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
No
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
No
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
No