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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

With Interactions Digital Roots, you can seamlessly track, assess, and interact with discussions about your brand across social media from one consolidated platform. Utilizing advanced artificial intelligence, our platform provides pertinent customer dialogues and insights sourced from various corners of the internet. Unlike conventional social listening and engagement tools that depend on user-defined rules and trending keywords to pinpoint engagement chances, Digital Roots employs AI to navigate social discussions and identify the most significant posts. This innovation eliminates the necessity for tedious manual searches, allowing you to focus on engaging with the most relevant customers. Additionally, by integrating natural language processing and machine learning, our tool continuously evolves, becoming increasingly adept at understanding user behavior and preferences over time, ensuring that your engagement strategy remains effective. This not only enhances your brand's online presence but also fosters deeper connections with your audience.

Description

Peek AI serves as a cloud-enabled tool designed for social listening and prospect discovery, catering to the needs of founders, marketers, sales teams, agencies, and small enterprises. It tracks specific keywords related to brands, categories, and competitors across various public platforms, including social media conversations, news articles, and review websites. By leveraging artificial intelligence, it highlights posts that may indicate buying intent, requests for recommendations, or comparisons with competitors. Users can access a centralized dashboard to examine relevant discussions, filter potential opportunities, and share chosen findings through Slack, email, or webhooks. Each entry provides a direct link to the original post, allowing teams to evaluate the context and determine the appropriateness of any follow-up actions. Peek AI empowers teams to discover pertinent public dialogues, while users are tasked with assessing the content and initiating any necessary outreach themselves. This tool not only streamlines the prospecting process but also enhances communication strategies for various business ventures.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook Yes 
Instagram Yes 
LinkedIn Yes 
Slack No 
X (Twitter) Yes 

Integrations

Facebook No 
Instagram No 
LinkedIn No 
Slack Yes 
X (Twitter) No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Interactions

Founded

2004

Country

United States

Website

www.interactions.com/products/social-customer-care/

Vendor Details

Company Name

Peek AI

Website

getpeek.ai

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

Product Features

Alternatives

Alternatives

No Alternatives